This should be categorized as Pre-Ordering, but I’ll place it here in Ordering anyway. One of the sales showrooms in Houston is located in the Galleria Mall which is about 20 minutes from my house. The Tesla Service Center is actually only 5 minutes from my house. I did make two trips down to the Galleria showroom to verify a couple of questions I had. I was particular concerned about how the Figured Ash Wood decor actually looks. Those sample blocks just don’t do it and the Ordering interior page has a terrible angle shot. I called the next day and asked if they had any cars in stock with the Figured Ash Wood decor and Monika said that she would check and take some pictures for me. She sent me six closeup pictures from a Model X, I got my answer and knew what I would be ordering. Monika went the extra mile for me.
I have been retired five years now. I have a big limiting factor on my time because I am my wife’s caregiver and I have to manage my time away from the house. When I first called for a demo I was told that they are done at the Galleria location. Then came Walter. He called back and arrange an agreeable time for me and came to my house. For the most part we chatted. He had it easy because I had been researching the Model S and had already had my order prepared. I did have a couple of questions that he wrote down and got back to me the next day. We did take a ten minute drive around the neighborhood. Walter went the extra mile for me.
Later that evening I ordered my Model S 60D. I am not so patiently waiting for this seven day cooling off period to end. You know how kids get the day before Christmas. I guess I’ll survive.
I can only hope that the rest of my experiences with the Tesla staff is as good as I have had so far.
Thank you,
Bill Alvarez
I have been retired five years now. I have a big limiting factor on my time because I am my wife’s caregiver and I have to manage my time away from the house. When I first called for a demo I was told that they are done at the Galleria location. Then came Walter. He called back and arrange an agreeable time for me and came to my house. For the most part we chatted. He had it easy because I had been researching the Model S and had already had my order prepared. I did have a couple of questions that he wrote down and got back to me the next day. We did take a ten minute drive around the neighborhood. Walter went the extra mile for me.
Later that evening I ordered my Model S 60D. I am not so patiently waiting for this seven day cooling off period to end. You know how kids get the day before Christmas. I guess I’ll survive.
I can only hope that the rest of my experiences with the Tesla staff is as good as I have had so far.
Thank you,
Bill Alvarez
