I have a 2013 Model S P85 and the HV battery went out completely. The good news is that it was still under warranty and the service center installed a new one. The new battery is even a 400V replacement (I'm not 100% but I think my old battery was 350V). The bad news is that after getting the car back it now only has a max charge of 242 miles. My old battery charged to 260 miles or so. I reset the trip counters per Tesla's instructions and went through another cycle but it's still stuck around 242 miles.
I brought the car back to Tesla and after diagnosing it they said that the 242 mile charge capacity was "within the normal tolerance" for a replacement battery and that nothing can be done to make it charge higher.
This doesn't sound right to me. How could a higher voltage battery charge lower? Anyone have this issue? What should I do?
John Young
Silver Spring, MD
I brought the car back to Tesla and after diagnosing it they said that the 242 mile charge capacity was "within the normal tolerance" for a replacement battery and that nothing can be done to make it charge higher.
This doesn't sound right to me. How could a higher voltage battery charge lower? Anyone have this issue? What should I do?
John Young
Silver Spring, MD
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