I placed an order for Gen 2 Mobile Connector Bundle on Sep/1/2021. Ring (captured video) FedEx dropped off at my front door at noon time on Sept/7 as I was pulling into my driveway. When I reached my front door a minute later (Also captured a second video), I noticed it was an empty box. Shipping label was attached on the OEM Tesla box.. There wasn't any tape to seal up the box. I call FedEx and explained what have happened and they gave a Ref. #. I tried to call 925-273-8240 shown on top of the shipping label numerous times. It turns out always busy 24/7. When I talk to Tesla CS, they claims they can not help me because they are not connected to Online Store. I have sent three emails to "[email protected]" with zero respond. What option do I have left beside to canceled my payment.
How would a person mail something out without sealing a package. And why put a phone # on the shipping label which is non working #? I love their car, but this just drive me nut.
How would a person mail something out without sealing a package. And why put a phone # on the shipping label which is non working #? I love their car, but this just drive me nut.