So I am struggling to work out how you remotely release the charge port using the app while the car is charging.
The setting is like this: you are charging at a public charger and have left an EV etiquette tag saying it is OK to unplug. The tag has your phone number on it so people can call you. Like this:
Then I get a call asking how do they unplug the charger. So I go to the app an nowhere can I find a way to release the plug. I can stop the charging but that still does not release the plug. Even when fully charged I can't see a way to release the plug using the app. Here's some screen shots from my app:
I have searched the web and yes you can open the port door using the app. But how do you release the plug?
Even using the button the plug does not release the plug while the car is locked.
Do I have to unlock the entire car in order for the plug to be released? If you can't remotely release the plug it's not going to be very nice for other people who may want to use the charger from an adjacent parking space.
Any ideas? Am I missing something obvious?
Marty
The setting is like this: you are charging at a public charger and have left an EV etiquette tag saying it is OK to unplug. The tag has your phone number on it so people can call you. Like this:
Then I get a call asking how do they unplug the charger. So I go to the app an nowhere can I find a way to release the plug. I can stop the charging but that still does not release the plug. Even when fully charged I can't see a way to release the plug using the app. Here's some screen shots from my app:
I have searched the web and yes you can open the port door using the app. But how do you release the plug?
Even using the button the plug does not release the plug while the car is locked.
Do I have to unlock the entire car in order for the plug to be released? If you can't remotely release the plug it's not going to be very nice for other people who may want to use the charger from an adjacent parking space.
Any ideas? Am I missing something obvious?
Marty