If I purchase AP thru website, how long will it take to become operational

[streetskooler]

I purchased AP Thursday night and still don’t have it.

 

[Harpy]

Same for me. Purchased first thing Friday morning. No AP yet. Does it absolutely need to be on wifi or can the software unlock via LTE?

 

[brobinson]

Could be a case of 'business day' activation only. You could try chatting/calling support, but I wouldn't expect much.

 

[SMAlset]

I know from speaking to a Customer Service rep that they were working on account updates today. Probably done in batches. He said they were having some issues with some people not getting access to purchase updates on their account (me) and also were handling a lot of upgrades in general.

 

[DUBM3]

I ordered on Thursday night and talked to the Tesla support yesterday. The rep stated the activation should come with the update on Monday. Keep my fingers crossed.

 

[notAnExpert]

Thanks, keep us posted if you do get anything from them!
It's not terribly urgent for us, but we'd like to update work with our insurer to update our coverage.

I sent an email to Tesla asking for a receipt and also asked them to update my Vehicle Details page to show AP and FSD. Here's the response I got a few minutes ago from [email protected].

**
Hello,

Thank you for contacting Tesla! I have reviewed your vehicle configuration and can confirm that the FSD software is installed in your vehicle. Your online account should update within 7 business days of your purchase. There has been a delay in the accounts updating however we are actively working on updating online accounts. Receipts have also been delayed and will be sent out by the end of month.
Best Regards,

[name redacted] | Tesla Support
Customer and Product Support | Tesla Support
**

 

[kirbo20]

AP took a little over 3 days to show up for me. I ordered right after the Y was announced.

 

[rlb4]

I ordered AP Fri afternoon and it just activated this afternoon. So exactly 3 days for me.

 

[kirbo20]

Same for me. Purchased first thing Friday morning. No AP yet. Does it absolutely need to be on wifi or can the software unlock via LTE?

I've been on and off Wi-Fi the last few days and mine came in on LTE today while I was at work.

 

[streetskooler]

Yup same thing happened to me. Ordered right after the Y event and got the update while I was at work today.

 

[stayfocus18]

just activated today

 

[DUBM3]

Confirmed AP activation today

 

[Robmil]

Ordered last Thursday and AP was activated last evening.
No need to be on Wifi and the update can happen during charging.
I was at work without connecting to wifi and the car was plugged in all day and it still gets the update.

 

[opiuman]

Bought Saturday, nothing yet...

 

[Epwr]

Purchased Friday morning, activated Monday when I got into the car to leave work, no wifi or charging

 

[bryan995]

Same. Seemed to happen over LTE. Took 3 days. Only noticed because the app now had summon available.

 

[JBT66]

Took just under 72 hours for AP to enable for my car. It was on LTE. It still doesn’t show up on my account page and it’s been about 10 days.

 

[vickh]

still doing delivery pricing after a free trial?

how did they charge tax? based on reg. address or credit card billing address?

 

[Club206]

I bought AP And then FSD a few days later. Make sure you are connected to WIFI! As soon as I did my purchase came thru in a day.

 

[rlb4]

still doing delivery pricing after a free trial?

how did they charge tax? based on reg. address or credit card billing address?

Tax is based on the state the car is registered in.