iPhone 14 Pro

[Super Gizmo]

If anyone has any idea as to what else should I do - I'll appreciate it.

 

[Donuts]

I had to sign out and sign back in while inside the car. It asked me to swipe the key card on the centre console to re authorize the new phone.

 

[ElectricAnt54]

I had to uninstall the app and reinstall it. Then it worked great!

I had same issue a few days ago of Tesla app locking up after trying to log in on iPhone 13 Pro Max because I was restoring phone from a recent iCloud backup after I had erased phone (on purpose). The same happens if transferring setting / apps from old phone to new. Solution was same as this thread, uninstall & install app.

 

[Super_Popular]

I got my new 14 Max Pro yesterday, had to log out and log back into the app, this happens every year when I get a new phone

 

[Level 1]

Sure it's Tesla's fault? I have heard that Apple's Bluetooth solution on the Apple Watch is not compatible with standard Bluetooth. There are solutions for the watch from 3rd parties, but they use LTE and/or WiFi

I don't think that's the case here. There are extensive guidelines and licensing/approvals processes for labeling a device as having "Bluetooth". If Apple's implementation wasn't Bluetooth compatible, they wouldn't have been able to call it "Bluetooth" - and with this many watch generations under their belt, the lawsuits against Apple would have happened years ago. I think this one is on Tesla.

 

[f308gt4]

If anyone has any idea as to what else should I do - I'll appreciate it.

Only other idea I can think of is to try the two-button reset on the car. Good luck.

 

[chris2222]

Had similar issue. Uninstall and re-installed like others.

 

[ahebra]

I just upgraded my iPhone (13 to 14), reconnected via bluetooth to the M3 (it is connected, I can make calls, etc.), but it wont allow me to unlock/lock the car. In the app when I go to "security and Drivers" it asks me to enable bluetooth, which of course is enabled and working (I can make phone calls!), What could be going on?

 

[Lephturn]

I just upgraded my iPhone (13 to 14), reconnected via bluetooth to the M3 (it is connected, I can make calls, etc.), but it wont allow me to unlock/lock the car. In the app when I go to "security and Drivers" it asks me to enable bluetooth, which of course is enabled and working (I can make phone calls!), What could be going on?

It is a new phone and the hardware ids have changed. Delete the phone from the car first, and make sure you delete it as a key. Then sign out of the app, uninstall the app, force close everything just to be certain, fully shut down the phone. Wait 30 seconds and the start up the phone. Install the Tesla app then get into the car and add the phone as a phone and as a key.

 

[CaptUAL]

I just signed out/in , and works fine on iPhone 14Pro. Had to go to car and make new phone a key again (using key card). Also had to reconnect Bluetooth. As a side note: new iPhone 14Pro , you can make custom wake screen, so using STATS App, I put my Tesla Battery-Trunk Open-Frunk Open-A/C in the Widget section below the Time.

 

[jebinc]

Me Too with iPhone 14 Pro. Sign out, then in.

Love my iPhone 14 pro. No app issues. Just had to sign out and back in. Done.

 

[Maverick1108]

I have a new iPhone 14Pro. The Tesla app doesn't work. After I enter my email address it goes to a white "challenge page" and locks up

Had the same issue . I deleted the app and reinstalled it. Worked perfect then . Just had to sign in and resume to the car.

 

[Super Gizmo]

My issue was finally fixed when I tried logging in late in the evening. It seems like Tesla fixed the issue.

 

[TamiYokey]

I have tried uninstalling and reinstalling the app on my new iPhone 14 Pro but no luck. When I put in the email address for my user ID it goes to a blank screen. Very frustrating.

I had the same problem and realized I have VPN app turned on. I turned it off then it went to normal log in screen and works fine. Not sure if that's the problem.

 

[Angie33]

I was having issues too. Make sure you sign out of the app, then swipe up to completely close it out. Then, open the app, sign in, and you should be good to go to pair the phone.

I’ve tried closing out completely, uninstalling and reinstalling and the app still doesn’t work. It won’t accept my google Authenticator code.