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Key fob and profile issues

Discussion in 'Model S' started by holland23, Sep 27, 2017.

  1. holland23

    holland23 New Member

    Joined:
    Nov 11, 2016
    Messages:
    1
    Location:
    Huntington, WV
    Hi folks,
    one annoyance I've had that doesn't seem to be too common according to Tesla customer support involves our key fobs.

    My wife's works just fine in changing everything (mirrors and seats) to her settings, but when I use my key fob linked to my profile, it refuses to change it.

    I know this isn't a major issue, but it's hard for me to get into the car when it is under her profile where she is much smaller and can be a lot closer to the steering wheel.

    Like i mentioned, customer support is unaware of a solution apparently, I've tried the usual resets by holding down the scroll wheels, as well as unlinking and re-linking my key fob to my profile.

    Anybody else experiencing this/have a suggestion?
     
  2. aesculus

    aesculus Still Trying to Figure this All Out

    Joined:
    May 31, 2015
    Messages:
    2,514
    Location:
    Northern California
    Just for the heck of it take the battery out of your fob and then after about 10 seconds put it back in again. I have had to reboot mine numerous times, but not for your exact symptoms.
     

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