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Key No Longer Inside - Car Will Not Restart

Discussion in 'Model X: User Interface' started by Gas Guzzler, Apr 28, 2016.

  1. Gas Guzzler

    Gas Guzzler Member

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    Key No Longer Inside - Car Will Not Restart. Anyone else getting this error message? Happens almost every time I get in the car and hit the pedal to start the car. Key fob is always in my pocket.
     
  2. swesson

    swesson Member

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    Denver, Colorado
    Yes. I get it from time to time since the last software update.
     
  3. patrick40363

    patrick40363 Member

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    Something in your pocket is usually blocking the signal. Happens to me a lot.
     
  4. Zythryn

    Zythryn MS 70D, MX 90D

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    A smart phone will interfere with the signal.
     
  5. loganintx

    loganintx Member

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    Are you wearing your Faraday pants?
     
    • Funny x 3
  6. AnOutsider

    AnOutsider S532 # XS27

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    Happens to us just about every time we hop in. Freaked me out at first since I didn't notice it until I got to the Post Office and was about to get out.
     
  7. Gas Guzzler

    Gas Guzzler Member

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    This started to occur only after the last update. They might have done something to the range of the key fob? The doors don't unlock until I'm right against it. Often times, I have to press the handles more than once to open the doors now.
     
  8. SolarRoof

    SolarRoof Member

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    Yes, same for me since last update. Hope they can fix asap.
     
  9. RDoc

    RDoc S85D

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    I've noticed the reluctance to open the doors as well, and I've gotten the key message too. Not good.
     
  10. ohmman

    ohmman Maximum Plaid Member

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    My SC just installed this version on the X (just got the update on my phone). I would have asked them to hold off had I read this thread ahead of time! Oh well, it's always fun to be part of a club, even if it's the "locked out club".
     
  11. drewmcmanus

    drewmcmanus Member

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    Yup. Same thing since the software update yesterday.
     
  12. GottaGetRidOfICE

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    Short Hills, NJ
    Me too. I took an extra key fob and batteries with me, just in case, but it appears to have been caused by a software bug rather than a real fob issue (based on the sudden prevalence).
     
  13. neverdone

    neverdone Member

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    same thing for me today. I have not seen this before.
     
  14. drewmcmanus

    drewmcmanus Member

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    Is there an official place to report software bugs like this to Tesla? Or do we just hope they see it here?
     
  15. ohmman

    ohmman Maximum Plaid Member

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    • Informative x 1
    • Like x 1
  16. SolarRoof

    SolarRoof Member

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    Phoenix, AZ
    Also, the car does not recognize the key at all as I approach - I cannot unplug the charger without opening the driver door first to activate the key recognition. Even so, it still says "key not detected" as I put it in gear.
     
  17. loganintx

    loganintx Member

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    And it's NOT a dead battery?
     
  18. Travelguy

    Travelguy Member

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    New York
    All the time .... my X was at the SC and they said they couldn't reproduce the problem yet it happened again in my parking lot when the X was delivered back from the SC. Putting the fob in the upholder and waiting about 30 seconds usually fixes the issue but it's annoying - hope I never have to make a fast getaway....
     
  19. FroglegsX2015

    FroglegsX2015 Member

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    Elk Grove, CA
    I just got my X 4 days ago and the new download that night. I called Tesla service when this appeared as I tried to leave work. They said to try a new battery. Had a co-worker take me down the street to buy some batteries. Still didn't work, but I pressed the accelerator and it worked. Whew! happens every time. I'll talk to them thur for my due bill stuff.
     
    • Like x 1
  20. FalcnX

    FalcnX Member

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