First, the original poster DID say he didn't get what he paid for because he is asking for a $10,000 REFUND for a devalued car based on a product improvement he didn't buy. He is claiming his car is only worth $140,000.
Anybody who's head wasn't under a rock already knew that AP 2.0 was coming out and if they wanted it, they would have to wait. Those who chose not to wait made the decision to take the car sooner rather than get AP 2.0. It is not Tesla's fault that buyers made a fully-informed decision that they now regret. Now they are saying that if they knew the option was coming, they would have waited, but they DID know the option was coming and they DIDN'T choose wait for it. The original poster wants to return his used car for a "full refund", get a "do over" and have Tesla pay for it.
And say that Tesla had announced in advance a date for the Autopilot 2.0 switch over, what about the people who took delivery the day before the announcement? How many years back does Tesla have to go to satisfy everybody? Innovation is just they way life is in a rapidly-advancing technology field.
I fully understand what you are saying.
Yes AP 2.0 was coming out.
Many people knew about it.
And many AP 1.0 buyers thought they could upgrade to it.
If they knew it "wasn't upgradable" many would have waited.
The inability to upgrade from 1.0 wasn't announced until 2.0 was already out.
The fact there is a new "super-computer" running it wasn't announced until it was already out.
The fact that there are 8 cameras installed all over the car wasn't announced until 2.0 was already out.
The price of AP 2.0 wasn't announced until it was already out.
The fact that cars had exited the production line equipped with 2.0 hardware wasn't announced until 2.0 was already out.
The fact that upgrading from 1.0 to 2.0 would be equivalent to changing a spinal conium in a human wasn't announced until 2.0 was already out.
These facts were known by Tesla as they were still selling AP 1.0.
It has nothing to do with the fact that people knew it was coming out or not. The big thing about Tesla has been the fact that their cars "have been" upgradable.
If your falcon wing doors aren't working quite right....we will adjust that in software release xyz.
If your maps aren't up to par, or anything in the car isn't up to snuff....wait until software release xyz.
That has been more than satisfactory. It has been absolutely fantastic.