Anyone else had this issue. Tesla saying it’s a firmware bug and they are working on it. I’ve been “driving” my car pst 2 days and I hate it. Miss being driven around.
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Lost my AP after 2019.16.2
- Thread starter Ramisanders
- Start date
Same issue on my end. AP worked fine for the first day on 16.2, but then the next day when I got into the car the high beams were on randomly (I life in a city and never turn them on, so definitely wasn’t left on by accident)
Then when I when to engage AP I got an error that cruise control wasn’t available.
Tried multiple resets to no success.
Tesla said the same to me. Firmware bug and that they’ll fix it.
Miss my AP on my morning commute for sure
Then when I when to engage AP I got an error that cruise control wasn’t available.
Tried multiple resets to no success.
Tesla said the same to me. Firmware bug and that they’ll fix it.
Miss my AP on my morning commute for sure
This is kinda ridiculous tho, I paid for a feature that is now removed. and there is no ETA. is this your model 3?
super20g
Member
Mine has returned after a deep sleep. Also had it return after a few minutes - like the AP computer rebooted while driving. I did miss these notes in the marketing materials when I ordered. ;-)
halfricanguy
Model 3 - LR RWD - MSM
Cruise control not available
EAP Missing after 2019.16.2
Could be related to USB, Sentry, and/or computer overheating based on different suggestions.
When this happened, mine returned after a deep sleep, which I don’t know how to do, but basically I let it sit overnight plugged in. I don’t have any 3rd party apps to keep it awake.
EAP Missing after 2019.16.2
Could be related to USB, Sentry, and/or computer overheating based on different suggestions.
When this happened, mine returned after a deep sleep, which I don’t know how to do, but basically I let it sit overnight plugged in. I don’t have any 3rd party apps to keep it awake.
SammichLover
Banned
Lost my Navigate on Autopilot after 2019.8.5
Tesla Support** recommends doing this every time you get a new patch.
** One of the reps I talked to. Who knows what that really means in terms of actually official policy?
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If you're a TeslaFi user, you can go to TeslaFi -> Settings -> Sleep Settings and have your car sleep when idle and deep sleep when charging overnight. This has helped me, and the problem hasn't recurred for the last 5 days. (I'm on 2009.12, but I hear it's likely the same issue in 2019.16).
While manually putting your car to deep sleep is good, but there's no positive confirmation that the car actually went to sleep, which can be frustrating. Is there really no way to verify that it went to deep sleep?
I guess if you have a TeslaFi account, you can set it up to e-mail you when the car has gone to deep sleep, so at least there's a positive confirmation that something happened.
While manually putting your car to deep sleep is good, but there's no positive confirmation that the car actually went to sleep, which can be frustrating. Is there really no way to verify that it went to deep sleep?
I guess if you have a TeslaFi account, you can set it up to e-mail you when the car has gone to deep sleep, so at least there's a positive confirmation that something happened.
I am so f***ing mad right now. Tesla support sucks ass. They won’t resend my firmware. It’s been 3 days and no signs of fixing my AP. I love this company and I’m a loyal brand ambassador but f**k they are letting me down. Anyone else know another way I can fix this. I don’t feel like I need to wait for engineering to diagnose it. We know what the issue is. Just resend my firmware.
super20g
Member
I would email or phone your local service center and ask them to push it. I've done well by getting the local service centers email address and asking them for help when needed. Much quicker than calling/dealing with support.
SammichLover
Banned
Did that and it worked. I unplugged the USB Flash Drive and ask them to resend. They did OTA and then it works now.
Problem solved called and had them resend my firmware without the USB flash drive plugged it (I haven’t reinserted yet) and installed the firmware and now autopilot back. Thanks for everyone’s help.
UngaBunga1989
Member
Both my father and I had the same issue and it was easily fixed by a full power down, waiting 2 minutes and then pressing the brake pedal to restart. Car must be parked when doing this. If u don’t know how to power down the car, read the manual.
SammichLover
Banned
It sounds like the Resend The Patch Stone Soup worked for him, already.
Often the vehicle will go through the same state overnight as with a full power down.
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