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LTE Failure

Discussion in 'Model X: User Interface' started by Solargrapes, Jun 8, 2017.

  1. Solargrapes

    Solargrapes Member

    Joined:
    Jan 16, 2017
    Messages:
    10
    Location:
    19363
    Our LTE connection stopped working today. At first I thought it was At&t's lousy network, but was not working entire day. Then TACC and Autosteer stopped working.

    Service center said they are aware of it (numerous reports) and would push an update patch asap.
     
  2. gearchruncher

    gearchruncher Member

    Joined:
    Sep 20, 2016
    Messages:
    435
    Location:
    Seattle, WA
    Mine did this to me on the way in to work today at 10am pacific and then was working again when I went to lunch at 12:45.
     
  3. Algbc

    Algbc Member

    Joined:
    May 13, 2017
    Messages:
    86
    Location:
    Toronto, ON
    at 11:00 am EST ( Toronto, Canada). I had a line through my signal bars, I thought maybe I'm in a bad reception area, I drove around, slaker radio was not working and map had a hard time loading and no traffic information. auto pilot was still working.
    about 30 min driving, I figured it must be my SIM card, so I called my Service center and told them about the issue. they told me that they will look into it, mean while I used my iPhone as a hotspot to enable connectivity in the car.
    by 1:20pm I got the bars back and it was on 3G network. after about 30 min LTE was back but it was not steady.
    I'm assuming there is a problem with the cellular network. service center called and told me that I'm not alone in this there are few other tesla owners who are experiencing the same issue.

    also pls see this : same issue but on different thread.
    No Cell Connection - Line through Cellular Bars
     
  4. BigMskiman

    BigMskiman Member

    Joined:
    Mar 14, 2016
    Messages:
    575
    Location:
    Pleasanton
    Me too here in central CA, out from from 10am til noon.......
     

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