M3 reservation refund on cancelled CC

[caltrader]

Last April I got impatient while waiting for M3's to ship so I decided to see what was available in the $60k used MS market. Alas, I bought a beautiful black on black S85 Signature with 18k miles for under $60k.

I immediately requested a refund of my M3 reservation...now 7 weeks ago. I called Tesla and the said they were in the process of a 'data center changeover'. Hmm...that didn't sound good. I told them my original reservation was made on a Costco cancelled Amex account...now Visa. They said I'd have to call Amex as I have and was told Amex has no records or history available for closed accounts. Yikes !!!

Has anyone had a similar experience?

 

[azred]

Last April I got impatient while waiting for M3's to ship so I decided to see what was available in the $60k used MS market. Alas, I bought a beautiful black on black S85 Signature with 18k miles for under $60k.

I immediately requested a refund of my M3 reservation...now 7 weeks ago. I called Tesla and the said they were in the process of a 'data center changeover'. Hmm...that didn't sound good. I told them my original reservation was made on a Costco cancelled Amex account...now Visa. They said I'd have to call Amex as I have and was told Amex has no records or history available for closed accounts. Yikes !!!

Has anyone had a similar experience?

Went through similar situation with the Costco credit card switch. Tesla should be able to cut you a check. Obviously they can't credit the old credit card account.

 

[caltrader]

Went through similar situation with the Costco credit card switch. Tesla should be able to cut you a check. Obviously they can't credit the old credit card account.

Thanks!
Looks like another phone call to Tesla :-/

 

[MXWing]

Think the real reason why you cancelled the Model 3 was because it didn't have gauges and doesn't take diesel fuel.

But yes, Tesla is gonna owe you a check on this one.

 

[caltrader]

Called Tesla again today and was told they had a problem with US Bank who cleared the deposits and would have to send me a check...will take 5 working days.

 

[MXWing]

Called Tesla again today and was told they had a problem with US Bank who cleared the deposits and would have to send me a check...will take 5 working days.

First Tesla anti sold you on Model 3.

Now they anti sold you on U.S. Bank.

Shorting $USB tomorrow.

 

[Uncle Paul]

That entire Costco credit card change over messed up a lot of people, and not just for Tesla.

The new chip reader they are using is faster than any chip reader I have seen. Just a few seconds.

 

[caltrader]

Called Tesla again today and was told they had a problem with US Bank who cleared the deposits and would have to send me a check...will take 5 working days.

Got my refund check from Tesla last week!

 

[JeffK]

Great to hear you got your refund!

Just a few seconds.

Currently, chip readers are a joke. It still takes longer than swiping and because they aren't required for 100% of card readers I still had three separate card numbers stolen, cards that have chips mind you. It's good that they are getting faster though.

 

[eloder]

Great to hear you got your refund!


Currently, chip readers are a joke. It still takes longer than swiping and because they aren't required for 100% of card readers I still had three separate card numbers stolen, cards that have chips mind you. It's good that they are getting faster though.

Use phone payments whenever possible (Android Pay / Apple Pay). It's almost instantaneous and most all chip-reading terminals also are NFC equipped for phone payments.

Plus virtual card numbers make stealing a card much more difficult in this manner.

 

[tsla007]

Using phone is extremely unsafe-When someone uses a terminal I have a spoofer that can get your info when you transmit. It's a public signal. Showed this to CNN and BlackHat.

 

[JeffK]

Using phone is extremely unsafe-When someone uses a terminal I have a spoofer that can get your info when you transmit. It's a public signal. Showed this to CNN and BlackHat.

They transmit a one time use dynamically encrypted code. Grabbing the info would be useless to you.

 

[K-MTG]

At lease you got free credit card points...