PACEMD
Active Member
I don’t doubt they’re using some robust cloud service for their customer facing servers. Just because the service they are using is more than capable doesn’t mean there couldn’t be a bug with their server side software. Perhaps they underestimated the load and only have a quarter of the virtual machines actually needed running the voice recognition processing software. It may have been difficult for them to judge just how much the voice recognition usage would jump once they actually gave their customers a real reason to finally use it regularly.
Right, it might be aliens also, too.........