TLDR:
I was told to click 'accept' before inspection, many horrible issues found for the car. SA refused to my request to reject and switch car, because I already clicked 'accept'; they told me to call service center instead.
Service appointment made but need another 20 days wait.
What should I do in this case ? Stick to switch another car by any method ? wait 20 days until my service appointment ?
I had appointment to pickup my car last Wednesday(May 25) at Tesla sale center. When I arrived there, SA told me to click accept in APP otherwise I do not have key to enter and then showed me the location of my car. I went to inspect my car, and found a lot of issues.
The SA told me that take car home and do inspection within 24 hours. Then I realized that I should not listen to him and click the "accept" in the app before do inspection(I thought some doc to sign which means car acceptance.)
I did inspection within next one day. Summary:
1. scratches in door edge; misalignment everywhere, big gaps around rear truck and rear lamp, paint flaws; driver side door hard to close; white powder in glasses; blue liquids leak from driver door
2. interior scratches and marker, dirty with construction materials and wires, misalignment headline, flaws in rear seat
3. weird sounds when turning steering wheels at low speed, especially at parking lot, and a little bit steering wheel misalignment(lean to passenger direction when going straight)
Something not sure if it is ok.
1. water leaking under car after parking somewhere for more than a few minutes (not sure if that is expected)
2. media bluetooth suddenly could not connect/forget, also can not be discovered in my two iPhone, until I restarted tesla system twice. (it works now, but feel surprise that happen after a few hours after car picking, seldom happens in my bmw car)
3. sometime still have noise at the front motor when parking; and have electronic shake when no speed at 'D'(holding mode); not sure if that is expected.
4. one of my iPhone can not get wireless charged with the case, while I was able to get charged easily in other test drive tesla cars.
I really like the car but I really get disappointed at so many weird issues and the bad quality. I called Tesla sales center, they told me that I can not reject the car, because I click 'accept'(even though I told him I was not provided option to do inspection before clicking 'accept' ). The only way I can do is to fill service requests within 24 hours(I did, need wait another 20 days for the service appointment), and they will fix it or decide if it is necessary to switch to another car(I do not think they will do it until very serious problems which can not be fixed well).
I went to tesla service center without appointment, and clarified my situation. One of their guy helped to roughly go though my cars and told me that those gaps are in factory spec, even those there is a big uneven gap(5~6mm) around left side of rear truck, while the right side looks good. They do not think too much they can do for the gaps. For scratches and paint flaw, they will try to fix it. Others need more inspection during service appointment.
I suspected my car might be a rejected car by someone else. I ordered M3P and then changed to M3LR one day before picking up. Then just another 3 days later, I got a new VIN(255xxx) at May 19. But I found a lot of 259XXX, 26XXXX already assigned after May 15. They wanted the guy to take the car ASAP, so asking me to click 'accept' before pointing me my car.
Lessons learned:
Never click 'accept' in the mobile until inspection done, do not listen to SA that you can do inspection later.