demundus
Active Member
Sorry, to clarify. My car is a Tesla Model S, but the local certified repair shop is the Mercedes Benz Collision Center. Liberty Mutual refuses to pay them the going local rate for aluminum body work, leaving me with a bill of at least $1600, plus my deductible, to make up the difference.
What the MB collision center DID NOT do on the front end was to inform me that LM would not pay their full rates. I only found that our AFTER the car was complete. They then told me that they had been having this problem with LM for some time. Would have been nice to have known that on the front end. There is another Tesla-certified place about 25 miles away that I would used instead, if I had only known.
couple of things that might help your case... if the MB shop uses a different estimation software than LM uses, there may be a discrepancy in rates (although these are pre negotiated and are usually universal in the industry). You should ask the shop what software they use, then confirm with LM that they use the same. if they do not, i personally would press the body shop to explain why you should foot the bill of the discrepancy between the two companies. For reference, what are the alum rates they quotes?