Just wondering if my current experience is normal or if I should be concerned.
I have ordered a M3 performance (blue) through my company car scheme, this is ultimately through Arval but we have an internal fleet team too so I am quite removed from the process.
It was ordered on 17th October and I received an email from Tesla shortly after asking me to create an account which I did. When I first logged in I did originally see the car on my account page but after the first day that disappeared and I when I log in I just see my name’s Tesla and it is blank underneath.
Arval did forward an email from Tesla with an RN number so I do have that. It came from a Tesla EMEA corporate address in the Netherlands so assume they deal with the ordering process for corporate fleets. Then very oddly I got an email from TesladeliveryNL email address saying get prepared for your delivery, it seems that this was just a a placeholder email but seemed odd it came from the Dutch delivery address not the GB one. I did send a reply asking if this was correct and it was a GB order but had no response.
Does anyone else have a similar experience? I guess I am a little unsure who to contact being so far removed from the process, I have no idea if Tesla have a delivery location or even my mobile number to arrange delivery. I am probably worrying over nothing!
If you ordered on 17th october you will be very lucky to get a delivery date soon, im sure everything is fine but for any concerns email [email protected]