jonquiljo
Active Member
Yes, I was told delivery time frames "with confidence" also. An no, I don't think you or I will walk - at least up to a point.That’s right. And of course people will say “fine then walk”. Or “you don’t need it”. But when the sales people told me with confidence when I “would” be getting my car by this particular week...i started making plans as any responsible owner would....scheduling PPF application while having another car available, returning an expiring current lease vehicle, installing a wall connector, purchasing different wheels....so yeah, it’s not such a little deal anymore. They could have done much better at informing me so I could prepare accordingly
I got rid of the car I was using - and seriously regret that now. I've held off on a wall connector - only because it doesn't seem to be a pressing issue right now.
I think all of this is a corporate culture issue. We mean nothing to people at Tesla - just the customers who take the cars home. Tesla probably cares more about their stock price than anything else. I worked for years in Silicon Valley start-ups and we were obsessed with our stock. But we didn't sell to the public like Tesla does. I do know that, up until recently, the SA's got $100 for each completed sale! I guess they are the bottom of the food chain because they are the interface with customers. Now SAs have increased salary and no commission.
I just don't understand the way Tesla acts toward us. The only way to deal with this experience is simply not to care what happens.