This is my first post and I do need help/ suggestions from the community. Today, when I tried to back out my model 3 from a parking spot, it went crazy. It moved forward by itself and the break didn’t work at all (I am very sure that my foot is on the break Petal). The car is totally out of my control and stopped until it hit a tree( luckily not a person). The speed is not very high but I just can’t stop the car. I feel like the car was driven by a ghost. This is really scary and Tesla told me it is an accident and I have to take the responsibility so far but they will investigate this case. Any suggestions? Thanks a lot!