Model Y Rear Hatch Seems Misaligned/Not Flush With Roof?

[John Lim]

Hi, I recently noticed on my new Model Y that the passenger side of the rear hatch seems to be not flush with the roof. Here are pictures of the passenger side, which I think the hatch sits much lower than the roof:

However, the drivers side seems to be just fine?:

Which side is the "normal" side? I would like to schedule a service appointment to make both sides the same, but I'm not sure which side should serve as the normal "baseline".



P.S. When I look at the vehicle from the back, I do see that the passenger side roof glass seems to sit higher than the rear windshield due to this:

 

[dvlsd]

Looks like a miss alignment issue.

 

[Pianewman]

I think your gap on both side is too wide. It almost looks wide enough to leak.
Here are photos of my (dirty) 2021 MYLR

 

[Thp3]

The important issue is ”Does it leak”? If it doesn’t then it isn’t important. You can use a garden hose and see if it leaks inside.


My Model Y looks like that, and early VIN, but it does not leak, nor does make noticeable wind noise. I’m pretty sure it does not reduce battery efficiency very much.

When you open the trunk, you can see that it overlays the water diversion channel that keeps water out. So the gap usually does not cause leaking to the interior problems.

 

[Pianewman]

Leaking is only one criterion. The visual aesthetic of alignment is just as important.

Realigning the upper end of the hatch would change the lower alignment around the taillights, right? Could you post a photo of that area?

If my hatch had that much gap, I would have it realigned, but that is clearly a matter of opinion.

 

[John Lim]

Leaking is only one criterion. The visual aesthetic of alignment is just as important.

Realigning the upper end of the hatch would change the lower alignment around the taillights, right? Could you post a photo of that area?

If my hatch had that much gap, I would have it realigned, but that is clearly a matter of opinion.

@Pianewman this is how my lower alignments around taillights look:

 

[dzajic]

From the photos, it doesn't seem that bad. If it's an aesthetic issue only, I think you have to report it within a few days and/or 100 miles or something. I suspect they won't consider this a warranty issue, but that doesn't mean you shouldn't try.

 

[Noflash]

My taillights were off, service adjusted the hatch and chipped the glass. They didn't tell me. Safelite noted it was chipped and filler applied. We all agreed Tesla could make things worse by replacing the glass. Be careful what you fix. These are delicate beasts.