Should I take delivery of this model Y? The exterior of this car looks fantastic EXCEPT for the rear passenger side door being misaligned:
If I take delivery, will this be easily fixable by Tesla Service? Or will they just tell me it's "within spec" even though the door clearly seems misaligned?
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Should I take delivery of this model Y?
- Thread starter John Lim
- Start date
electricar
Member
Nothing in this world is perfect. Look hard enough you can find flaws in any manufactured product. If you reject this one the next one will also have some flaw. Realigning the door is no big deal and even if you do nothing in a few months you will forget about the whole thing as normal wear and tear sets in.
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This looks easily adjustble, since the crease below the door trim has similar, but slightly less, alignment issue.
I agree with electricar.
I agree with electricar.
zoomer0056
Active Member
Looks fixable, easy adjustment. If that's all there is and they say it's in spec, will you reject?
You already have recent experience with Tesla and Adjustments, right? At least it looks like it, from what you have posted here previously about taking delivery of a Model Y in march of this year:
Why did Tesla Service Touch My Perfectly Fine Panels and Make it Worse // Best Service Center in Bay Area Recs?
Hi folks, recently I had my model Y passenger side rear door adjusted at a Tesla Service Center. It was raining a lot on that day, so I couldn't really look at the results too closely. However, when I got home in my garage, I noticed that now I have weird panel gaps near the trunk that was not...
teslamotorsclub.com
Since it looks like you are buying another Tesla very soon after the one in that thread, it must have come out acceptable.
I certainly would. You will find some misalignment and/or uneven gaps on almost any production car, none are perfect. Teslas get WAY more scrutiny than other legacy automakers, because they shipped so many cars with larger/more frequent build quality issues than legacy autos about 5+ years ago.
They have continued to improve ever since establishing their unfortunate reputation, though they are still no equal to legacy auto. Unfortunately they brought this on themselves, and it will take at least as long to shake their build quality reputation as it took to establish it...
They have continued to improve ever since establishing their unfortunate reputation, though they are still no equal to legacy auto. Unfortunately they brought this on themselves, and it will take at least as long to shake their build quality reputation as it took to establish it...
Why? I would think Tesla SCs have so much experience with correcting alignment they should be able to correct it as well if not better than an independent shop. I'd only take it to an independent body shop if I was unhappy with what the SC was able to do.
Ask them to fix and then accept the car. It’s a fair ask. Like dealers, they will pressure you to accept first but stand your ground and make them fix it.
Whether or not the SC can do a door alignment properly depends on experience, tooling, and the nature of the misalignment.
For example, the Tesla SC may look at this door and think “Ha, easy, I’ll just move the striker in and up 1mm or two.” That could be the appropriate remedy, but it’s more likely that the entire door needs to be shifted up on its hinges. Align one door in this manner and you need to do the front door as well, after finishing the front door you may need to do the fender. After all that you may need to adjust strikers. OK, great, now the car looks perfect, but wait, now it’s super loud on the freeway…Oh, dang, my doors don’t seal properly anymore.
Door adjustments can be trivial but often they are not. That’s why I let a body shop do it.
As for “letting them try”, I prefer not to waste time. Whether or not someone is willing do this depends on many factors too.
My point was since Tesla has had thousands of build quality issues to address over the years, they ought to be pretty good at it by now. I’d be very surprised if SCs haven’t developed detailed procedures for door and panel alignment and gaps by now Including the “experience and tooling.” The OP’s issue won‘t be anything they haven’t seen and addressed hundreds if not thousands of times…
The OP posted this on August 13th and it was "should I take delivery?" This was likely already decided by this OP on that day.
I did not take delivery as they refused to fix it on the spot.
Too late now, but seriously, you expected an "on the spot" door adjustment?
Sorry you didn't accept your car that looked "fantastic," but happy for the guy who bought it from Tesla inventory.
electricar
Member
Apparently you didn’t care if the tech who does panel alignment was helping other customers at the time because you go to the head of the line.
I suspect this means did not want the car and found a reason to get out. It happens
