Awoke to first flat (not even 5000 miles on the car). Used the new Roadside Assist contact on the 10.4 release. First, they could not find me in their database. Once we established the vehicle and my status, they had trouble “finding” me on the map (I am in a major metrpolitan area) which cleared up when I gave them the cross streets. 5 minutes later, I was told they were going to try to locate a loaner wheel / tire. After another 11 minutes, I received a call back that a service vehicle would get to me in another “60 to 90 minutes” and would place the loaner wheel on the car. Then, I will hear from the service center in 1 or 2 days with a plan.
Sorry about the rant but, really? Guess I expected more from Tesla
Sorry about the rant but, really? Guess I expected more from Tesla