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Should I replace mine, just had one installed ):
Cable is really short now. I have two parallel places in my garage and was planning to have the charger between the two garage doors.
Because of the new short cable, not sure I can reach the car if parked on the left spot.
$500 for 8.5 foot cable
$550 for 24 foot cable
I just ordered mine, tried to pay via PayPal but it kept erroring out after completing Paypal login and returning to Tesla site and clicking complete order. Switched to just entering CreditCard on Tesla's site and that order went through but VISA fraud alert sent me an email and text asking if the purchase was legit.
Similar situation here with a new charger but I just had it installed. I just emailed Tesla and waiting to hear back.
As far as returning a HPWC from their order site:
Is it possible to return a product?
You may return your unused product in the original packaging for a full refund of the merchandise price within 30 days. Expect a refund to your credit card within 14 to 28 days after we receive your return (although you may see it sooner). Tesla Motors will cover shipping costs for defective product(s). Service-installed accessories are non-refundable after installation has occurred.
Have a brand new one here in a box too. Had it for over 30 days though as my electrician hasn't been able to do the work -- my installation of the new circuit isn't going to be that easy. I'd love to swap for the newer model because it's newer, I guess... Not so sure that it's necessary and I still need the long cable that I already have... Would be nice to have the newer model so I can add a second one as a slave later as I plan to get a Model 3 as well. Then we wouldn't have to try so hard to juggle the charger between cars. Going to install it in the center wall between our two garage doors, so we can park on either side or accommodate more than one Tesla, so don't know if it's that big of a deal.
EDIT> Given the limited availability of the new one (3+ weeks estimated delivery time) and that should have my car by then, I don't really have an option to swap out the one I have. Probably best to install the one I have and call it good. Then down the road, if/when I get another Tesla, I get two of the newer chargers that can operate together on the same circuit. Oh well. It's nice that the new one is priced more aggressively too.