EA got a well deserved bad reputation. I'm not aware of any recent reviews, maybe Out of SPec will do another.
The one local EVGo at the Walgreens has a pretty good rep, but is seldom used from what I see.
We now have 30 SuperCharger spigots within 5 miles here in the Northwest Dallas suburbs, which are 'most always busy.
As to the "automotive industry", as long as our paid for politicians (sorry for the redundancy) are in the pockets of the dealers' associations, petro industry, unions and the ever more FUDI ridden media, EVs in general and Tesla in particular will be treated like the red headed bastard stepchild.
Meantime, Illegitimus Non Carborundum!