Hi fellow Aussies..
I bought my first Model is in 2016, and it was a pretty straight forward process. Ordered the car, car turned up, it was scratched and such but it still turned up.
Tried ordering a new Model S this year.
Deposit paid start of May, soon after this the price dropped by around $5000. Tesla promised to honour and offer the new price to me.
It looks like they might sneakingly be reneging on this.
It is now the middle of August, the price is still unconfirmed. The order agreement states a figure $20000 higher than what I was told, this was because the ludicrous was charged on the order, but was going to be "free" (because of the existing Model S owner deal).
The delivery center in Melbourne don't know where the car is.. received this email on 25th July - no updates since:
" Just an update for you; we have received confirmation that a number of vehicles are currently in transit from the Fremont factory, however the launch of our system has been delayed so we are as yet unable to match these vehicles to orders. This should be resolved shortly, at which time we will begin prompting customers to complete the ‘checkout’ process which will allow a final invoice to be generated."
So, while I am not in any real rush to get the new model, there's no confirmation it has actually even been built, and they don't know where my car is if it has been. And there's no confirmation that I will be getting the price I was informed of.
It's probably just me and my luck, but has anyone else being given the run around like this from Tesla AU?
Does anyone know of any managers working at Tesla Australia? I feel like my only hope is to speak with Tesla US to try and get some answers.
Thanks
I bought my first Model is in 2016, and it was a pretty straight forward process. Ordered the car, car turned up, it was scratched and such but it still turned up.
Tried ordering a new Model S this year.
Deposit paid start of May, soon after this the price dropped by around $5000. Tesla promised to honour and offer the new price to me.
It looks like they might sneakingly be reneging on this.
It is now the middle of August, the price is still unconfirmed. The order agreement states a figure $20000 higher than what I was told, this was because the ludicrous was charged on the order, but was going to be "free" (because of the existing Model S owner deal).
The delivery center in Melbourne don't know where the car is.. received this email on 25th July - no updates since:
" Just an update for you; we have received confirmation that a number of vehicles are currently in transit from the Fremont factory, however the launch of our system has been delayed so we are as yet unable to match these vehicles to orders. This should be resolved shortly, at which time we will begin prompting customers to complete the ‘checkout’ process which will allow a final invoice to be generated."
So, while I am not in any real rush to get the new model, there's no confirmation it has actually even been built, and they don't know where my car is if it has been. And there's no confirmation that I will be getting the price I was informed of.
It's probably just me and my luck, but has anyone else being given the run around like this from Tesla AU?
Does anyone know of any managers working at Tesla Australia? I feel like my only hope is to speak with Tesla US to try and get some answers.
Thanks