For those of you located in Ottawa, how has service worked from Montreal. My initial contact is not turning out as I was "sold".
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
I, too, have had a similar experience as @Local host. My DS also ended all communication with me once I drove my car off the lot.
I really wonder how they are going to handle the demand for service once the Model 3s start rolling out. The Toronto Service Centres seem to be running full out and it doesn't appear that they have any additional sites planned in the near term. Good help them if the Model 3s start rolling out and then have reliability issues.Obviously it would be better if there was local service, but I've given up on that. Maybe in a few years when there are more Model 3's around.
Really? I've found that since Oakville opened Laurence hasn't been nearly as busy. I haven't needed service in a while though but have been around for other things.I really wonder how they are going to handle the demand for service once the Model 3s start rolling out. The Toronto Service Centres seem to be running full out and it doesn't appear that they have any additional sites planned in the near term. Good help them if the Model 3s start rolling out and then have reliability issues.
For those of you located in Ottawa, how has service worked from Montreal. My initial contact is not turning out as I was "sold".
I was led to believe that if I have an issue with my X, Tesla periodically has 'mobile service' where they could make minor changes in my driveway and if required would rent a garage space where they could perform more involved repairs.
If the X ever became undriveable, they would flat bed it to Montreal and provide me with a loaner.
I accepted the X with some minor issues that assumed would be resolved here in Ottawa. They are not urgent and I am was willing to wait for the next time service would be in Ottawa, but to be told that I must bring the X to Montreal is disappointing especially after being told otherwise.
My first and second dealings with service have not been pleasant. After my first call I was told that they would call me back with dates on when they would be in Ottawa. They never did. My second call I ended up being disconnected after being put on hold. After calling back, I was told that I need to bring the car to Montreal.
I have 3 young children and driving to Montreal to have the car serviced is not an easy undertaking.
All of the issues are minor, but should not be present in a car that costs over 150k. The issues along with the service I am receiving are not meeting up with my expectations.
since it seems Ottawa is never getting a Tesla store / service center, what are Ottawa peeps doing for service?
do you take a day off everytime you need to book a service and drive to MTL?
is service getting any better?
do you regret buying a Tesla?