wolfwill23
Former Vendor
Pardon my ignorance, but I thought there was a 5 year warranty on my 2019 M3. And like 60K miles. I didn't even know there was an extended option. How much is the extended? Thanks
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When picking an extended warranty, I prefer to look for one with exclusionary coverage, meaning that they cover everything that could go wrong with the vehicle except for a specific list of excluded items. Obvious things like maintenance items are excluded, but they often also exclude things like the entertainment system, rubber seals, internal and external body materials, etc. If you opt for an inclusionary policy, then that relies on you to know the systems of the vehicle that could go wrong and compare that to the list of specific items that they cover.
Pardon my ignorance, but I thought there was a 5 year warranty on my 2019 M3. And like 60K miles. I didn't even know there was an extended option. How much is the extended? Thanks
I got my model x in late summer 2016 for $110k. During the 3 years of ownership. I had several problems, they all covered under warranty. The most recent problem was this March, right before before my warranty expires. It was the Shock Spring on the suspension at the passenger front tire broke. I heard a very load "pop" when I was driving 10 miles a hour in my neighborhood. The car comes with 5 years warranty or 50k miles whichever comes first.
Unfortunately my car now just past 50k mile, I went to supercharger last week. While it is supercharging, I felt my whole car was shacking and making a big engine noise under the front hood. I could not figure out why and tried to unplug the super charger. It took me like 5-8 minutes to figure out after I turned of the A/C, then the shaking stopped. The AC after that completely quite working.
Same day evening the screen shows
Air conditioning reduced
DC Fast Charging / Supercharging rate maybe reduce.
I bought to the service center, it took them 2 business days to email me a quote. They said "the air conditioner compressor had an internal failure and sent aluminum shaving throughout the system and all needs to be replaced."
I only used the A/C for 2.5 summers... now I have to pay $5k+ to fix it.... I am very upset with it. I don't know if I can or how to get hold of their higher tier manager to see if I can try to ask them to make an exception to fix my car. It is apparently a quality issue. I have had bmw, mercedes, toyota, corvette, dodge, mazda in the past. Non of them had a problem like this. And tesla is the only NEW car I purchased....
I am a big fan of tesla and Elon, that is why I spend so much money on this car even tesla keeps dropping the price after I bought it. I still love it so much. However the $5147 A/C failure in 3 years is NOT acceptable.
Before my warranty expire couple of month ago. I did consider to purchase extended warranty. I read peoples opinion on the forum, agreed not to pay the $4000 ahead of the time, can't believe this.
You exclude the "drive battery" and "electric motor"? I was actually interested in it for my Rav4EV after the extended factory warranty ended, but without those two, it's hard to see the point....
I have attached our digital brochure - exclusions are on the second page. Pretty much excludes most of everything you mentioned except the "entertainment system" because that is the MCU and we do cover the MCU (roughly $3,500 replacement)
Why would you want to pay them to cover something covered by Tesla for at least 8yrs/100k miles?You exclude the "drive battery" and "electric motor"?
You exclude the "drive battery" and "electric motor"?
Because I might want to own the car longer than that?Why would you want to pay them to cover something covered by Tesla for at least 8yrs/100k miles?
Why would you want to pay them to cover something covered by Tesla for at least 8yrs/100k miles?
Even if on the average owners will come out ahead by skipping the extended warranty - out of that group, there will be owners who will end up paying more (and in some cases, much more) in repair costs than the cost of the extended warranty.
Assuming Tesla is selling the extended warranties as "break even" (since that's been Tesla's strategy for service), you have roughly a 50% chance of saving or losing money on purchasing the extended warranty.
While Tesla vehicles have fewer moving parts than ICEs, and even though the most expensive elements (battery pack & motor) have separate warranties, there are some components that are expensive to repair - and while ICEs are mature technologies, EVs are relatively new - and may have a higher risk of repair.
We've purchased the extended warranties for our two Model S and one Model X - to provide protection against spending much more should we need major repairs during the second 50K miles/4 years (since we plan to keep our Tesla vehicles until the extended warranty is close to expiring).
Isn't there some kind of legal warranty under consumer protection law? I know that there is one in the EU that says that the manufacturer is on the hook, as it is reasonable for a consumer to expect an air conditioner to last more than the 2.5 summers described, despite the warranty given by manufacturer.
I got my model x in late summer 2016 for $110k. During the 3 years of ownership. I had several problems, they all covered under warranty. The most recent problem was this March, right before before my warranty expires. It was the Shock Spring on the suspension at the passenger front tire broke. I heard a very load "pop" when I was driving 10 miles a hour in my neighborhood. The car comes with 5 years warranty or 50k miles whichever comes first.
Unfortunately my car now just past 50k mile, I went to supercharger last week. While it is supercharging, I felt my whole car was shacking and making a big engine noise under the front hood. I could not figure out why and tried to unplug the super charger. It took me like 5-8 minutes to figure out after I turned of the A/C, then the shaking stopped. The AC after that completely quite working.
Same day evening the screen shows
Air conditioning reduced
DC Fast Charging / Supercharging rate maybe reduce.
I bought to the service center, it took them 2 business days to email me a quote. They said "the air conditioner compressor had an internal failure and sent aluminum shaving throughout the system and all needs to be replaced."
I only used the A/C for 2.5 summers... now I have to pay $5k+ to fix it.... I am very upset with it. I don't know if I can or how to get hold of their higher tier manager to see if I can try to ask them to make an exception to fix my car. It is apparently a quality issue. I have had bmw, mercedes, toyota, corvette, dodge, mazda in the past. Non of them had a problem like this. And tesla is the only NEW car I purchased....
I am a big fan of tesla and Elon, that is why I spend so much money on this car even tesla keeps dropping the price after I bought it. I still love it so much. However the $5147 A/C failure in 3 years is NOT acceptable.
Before my warranty expire couple of month ago. I did consider to purchase extended warranty. I read peoples opinion on the forum, agreed not to pay the $4000 ahead of the time, can't believe this.
Does anyone know why extended warranties are not offered at time of purchase or able to roll the extended warranty into the loan? Just my 2 cents...thoughts?
Sorry I like the front end of the i8, but the back end looks like a comb over...i8 is a dream car. It is so strange that with the i3 and i8 BMW had carbon fiber body construction, electric only and hybrid drive trains, etc. back in 2014. And they just let there technology stagnate. I guess the lure of gas and diesel was too much.
Good luck. I told you how to go about it if you actually wanted it to work (Outrageous $5000 repair bill after warranty expire!). This way is much less likely.I asked my repair rep to ask the management on Monday to see if they can do something. Yesterday he said he was still waiting for the response. I hope they can still allow me to purchase the warranty.
Is this "Desiccant Bag - Subcool Condenser replacement" that I see on the annual service a fancy term for recharging the coolant?Did you have the ac recharged in 2018. Current AC systems loose 10% of the chemical every year because the molecule is so small. Once you go below 80% you are risking destroying the pump.
Recharging the AC every 2 years and checking the break fluid quality every 2 years are the only preventative maintenance that you have to do on Tesla’s now. I do not think Tesla is communicating this aggressively enough. There should be a maintenance pop up that only a technician can clear since not doing that is a $5000 mistake.
If you did recharge the system at the 2 year mark then this is worrying for the quality of the ac pump.
In Norway the law requires Tesla to fix it for free atleast 5 years. It's covered by a general consumer law that says "Every purchase of an item that is expected to last atleast 5 years, the shop is obligated to fix defects that occur before 5 years".Isn't there some kind of legal warranty under consumer protection law? I know that there is one in the EU that says that the manufacturer is on the hook, as it is reasonable for a consumer to expect an air conditioner to last more than the 2.5 summers described, despite the warranty given by manufacturer.
I asked my repair rep to ask the management on Monday to see if they can do something. Yesterday he said he was still waiting for the response. I hope they can still allow me to purchase the warranty.