UltralightBeam
Member
Another FYI about problems getting wheels and tires...
I ordered from Tire Rack on the 19th (I'd had an order I preferred with another company, but switched to Tire Rack because they said they would ship sooner). They were going to ship wheels to where the tires were while waiting for TPMS. The wheels were to arrive at the warehouse on the 23rd, and as soon as the TPMS came in they'd ship the order. My Dad has a low-profile jack and a Model 3 lift pad, so I could put the tires on myself as soon as they arrived.
I noticed that the TPMS were in, but Tire Rack hadn't shipped my order and it still said the wheels were "out of stock" on my order (though they are in stock if you go to buy them on the web site), so I contacted Tire Rack this morning. It turns out...they somehow neglected to ship the wheels.
So now they are going to ship them directly to me, from different warehouses. I will get everything in pieces, and it will arrive later (I hope before temperatures get too low to drive my car, but it's not looking good). I will have to use a separate car to help get all the pieces to a tire shop, and pay them to assemble, balance, and mount. Then I can submit the invoice to Tire Rack and they will reimburse up to $100 for mount and balance.
I'm in the middle of moving (we close on the new house today) and was really hoping this tire/wheel deal would be simple.
Sounds inconvenient but I'm glad you'll hopefully get it sooner rather than later. That's also nice that they're covering your mount/balance costs. Was that because you were trying to go for the package? (Like were they supposed to ship already mounted and balanced?)