My trade in status stayed that way until the day before delivery when they finally called the credit union that the trade in was financed through and got the pay off. This kinda screwed up the whole financing paper work thing, as the credit union I was going through wanted to have a final Purchase Agreement, and Tesla couldn't provide them with that until they had both the pay off of the trade in and the trade in vehicle's value put onto the Purchase Agreement. You might need to call them up and poke them on this, as they can be notoriously slow. They (obviously) can't get a payoff until you have a delivery date scheduled, but they are really bad about completing this in a timely manner. Just let your financing institution know that it's a known quirk when buying a Tesla, and to be patient about getting a complete and accurate Purchase Agreement.