100% correct. they told me to F-off with regards to any discount or freebee. Tesla is far beyond the days that few of us remember. There is nobody to complain to or reason with. To another posters point, I drive mixed highway/city 10k miles a year mostly commuting and driving kids around.Well, my suspicion is that the OP drives a LOT of highway miles, and the car self-selects "Low" at highway speeds. "Low" should likely result in more inner tire wear due to the camber changes at that suspension setting, and his extreme inner tire wear is the result of camber already being way off spec from the initial alignment at the factory.
I don't buy any other explanation as there's nothing to rub against the tires--besides the road.
I would suggest a new set of rear tires, at Tesla's expense, is due to the OP. Barring that, they should at least give him a MAJOR discount given the circumstances here. The wear is quite unusual and there's really only that one explanation: a bad factory alignment. Period.
But the new Tesla being what it is, they'll probably tell the OP to "go pound sand" because "Customer Service" was something that Tesla did back in the teens, but not today.
Funny thing is back in 2013 when my rears were worn out (P85+) after like 3k miles in the inner rim they replaced the tires free of charge and re-aligned (made it a little bit better, able to get 5-6k miles per pair).
So for the last 10 years the party line has been "heavy performance car goes really fast instant torque not our problem". Whats shocking to me is that there are not 20 people chiming in on this thread saying "ME TOO".
guess I'm just unlucky on this!