It seems a lot of the new Model 3's delivered in late March are like this - mine included. I suspect it was a rogue team at a central location doing a terrible job preparing the cars as, to be fair, all the cars I've taken delivery of in the past from Tesla never had scratches like these. I took mine back to the service centre for an issue with the window seals and mentioned the scratches as well. They claimed to polish it but half the scratches were still there. I followed this up by saying I'm taking it for a proper polish at a specialist and to my surprise they offered to contribute towards the cost of this because they failed to rectify them during the service visit. If it's not a big hassle taking it into the service centre then it does seem worth submitting a request in the app and including the photos of the scratches as Tesla do seem to be aware of this issue and will at least try rectify it. However, if you're going to do a ceramic anyway maybe not worth all the effort going to the service centre as the detailer should handle this - maybe worth getting a report from them saying how much extra work the scratches caused and the corresponding additional cost as Tesla might contribute like they have done with me.