TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Preventing Doors From Losing Calibration

Discussion in 'Model X: User Interface' started by guidom, Apr 12, 2016.

  1. guidom

    guidom Member

    Joined:
    Feb 3, 2016
    Messages:
    32
    Location:
    San Diego, CA / Tijuana, Mexico
    Does anybody have any fix or workaround for the front and falcon wing doors "timing out." Both times last week I had problems after the last update were because the car interior was getting cleaned and the doors were open about 5-10 minutes. It didn't happen to all doors, but one falcon wing one time and the front passenger door the other time (only happened on one door each time). The SC guys mentioned that most likely the car automatically went to sleep to prevent battery drainage and it caused the door to not know where it was when it woke up. Turns out the front passenger latch is scheduled to get replaced in the next few days, since the recalibration didn't work (the software problem made the hardware problem apparent).

    Before the update about 8 days ago, I didn't really have this problem. Has anybody found some kind of workaround to keep this from happening or to keeping the car "awake" while it is cleaning, getting windows tinted, etc. This seems like a relatively simple software fix, where it just gives us a "showroom / cleaning mode" or automatically saves the last position of the doors every time before it goes to sleep. Maybe the new software update already fixed it (I haven't had the chance to check)? Something that seems very simple and trivial (like latching) can cause a big headache
     
  2. ModelXBoy

    ModelXBoy No More Door Captain of TMC! Oh Yeah Baby!

    Joined:
    Jan 3, 2016
    Messages:
    488
    Location:
    Orange County, CA
    Hi there, if you are looking for a permanent fix, the latches need to be replaced. My X also needs both driver and passenger door latches replaced.
     
  3. guidom

    guidom Member

    Joined:
    Feb 3, 2016
    Messages:
    32
    Location:
    San Diego, CA / Tijuana, Mexico
    Yes I agree, I got the passenger door latch fixed today.

    But a bigger issue appears to be that the car goes to sleep whenever the door is open to long, and it can lose calibration when it wakes up (doesn't know where the door is). Already had an issue with both the falcon wing and the passenger door when cleaning the interior. Maybe now that the hardware is fixed, this will no longer be a problem (I hope). But if it is, maybe there is some workaround to fix it until an update permanently fixes this issue. Not exactly a fan of driving 40 minutes to the Service Center every time this happens

    thanks for the help
     
  4. jackbowers

    jackbowers Jack Bowers

    Joined:
    Aug 23, 2009
    Messages:
    116
    It takes a bit of strength and height, but it's possible to manually force the FWD all the way open, at which point the software gets back in sync and everything works again. I call this technique "stretching the wing."
     
    • Funny x 1
  5. guidom

    guidom Member

    Joined:
    Feb 3, 2016
    Messages:
    32
    Location:
    San Diego, CA / Tijuana, Mexico
    thanks for the tip. What about for the front doors? As an observation, since getting the latch replaced, this hasn't occurred during cleaning (also I close and open the doors every 5 minutes to avoid this), but I'm wondering if there's any easy recalibration methods.

    Overall, the car is working great now (lots of fun), just want to anticipate any of these quirks before they happen so I can fix them on the spot.
     
  6. ArnieR

    ArnieR Member

    Joined:
    Jul 30, 2014
    Messages:
    21
    Maybe run the radio?
     
  7. aesculus

    aesculus Still Trying to Figure this All Out

    Joined:
    May 31, 2015
    Messages:
    1,969
    Location:
    Northern California
    Pry the front doors open all the way and then close them from inside. Might have to repeat once or twice.

    I thought the FWD could be recalibrated by using the inside lever opener and holding them in the up and then down position for 10 seconds after fully opening and closing.
     
    • Informative x 1
  8. BigMskiman

    BigMskiman Member

    Joined:
    Mar 14, 2016
    Messages:
    214
    Location:
    Pleasanton
    On a less serious note, I'm using the levers and buttons to close & open front doors 100%. And while on a tilt back parking spot or in wind, I expect the door may not open all the way.

    But an ordinary full open door is not 100%, so is this a calibration issue, and can I fix myself?
     
  9. aesculus

    aesculus Still Trying to Figure this All Out

    Joined:
    May 31, 2015
    Messages:
    1,969
    Location:
    Northern California
    Your cannot hurt it to try.
     
  10. Desmo999

    Desmo999 Member

    Joined:
    Apr 19, 2013
    Messages:
    27
    Location:
    Redwood City, CA
    I noticed today that my right side FWD glass is hitting the trim on the body pretty solidly (to the point where I'm concerned it will break the glass) when parked on an incline (nose high in a driveway). Left side has no problems. Given your "tilt back" observation, the problem might be physical contact like mine vs. just a calibration issue.

    I'm making sure to position the car either on a flat surface, or park "tail high" on inclines until I can get feedback from Tesla on a potential fix.
     
  11. Coolcarx

    Coolcarx Member

    Joined:
    Sep 21, 2015
    Messages:
    175
    Location:
    nj
    The Model X "NO NO" list continues to grow.
    1)Park on hill
    2)Park in parking garage with beams
    3)Open doors in wind
    4)Allow door to stay open for longer than x time
    5)Manually close or open doors
     
    • Like x 2
  12. K-MTG

    K-MTG Sunshade Captain of TMC

    Joined:
    Oct 24, 2015
    Messages:
    2,388
    Location:
    Irvine, CA
    Why no hill?
     
  13. Desmo999

    Desmo999 Member

    Joined:
    Apr 19, 2013
    Messages:
    27
    Location:
    Redwood City, CA
    "1) Park on a hill"

    Looks like this was just a warning sign. My door is now hitting while parked on flat surfaces as of today.

    Guessing the struts are becoming mis-calibrated, or possibly the rear strut is failing since it's the door that has been used most frequently in the week since delivery. It is also no longer fully opening on the first activation, which is also suspicious.

    It took ~50 open/close cycles since delivery to start to fail. Not inspiring for future reliability. :(
     
  14. K-MTG

    K-MTG Sunshade Captain of TMC

    Joined:
    Oct 24, 2015
    Messages:
    2,388
    Location:
    Irvine, CA
    Wow, what is your VIN
     
  15. Desmo999

    Desmo999 Member

    Joined:
    Apr 19, 2013
    Messages:
    27
    Location:
    Redwood City, CA
    VIN 00026x. March build, delivered last week after the supposed "extreme quality check" delays in April.

    Tesla doesn't build in VIN order (order was confirmed back in December but delayed due to black wheels and other options), so I was hoping to be past the problems a lot of the Jan/Feb builds with low were reporting.
     
  16. Coolcarx

    Coolcarx Member

    Joined:
    Sep 21, 2015
    Messages:
    175
    Location:
    nj
    #16 Coolcarx, May 4, 2016
    Last edited: May 4, 2016
    Musk just said in conference call "Celebrated a milestone Fri at 3am. The first Model X to be produced problem free." So this means Manufacturing QC it's just now getting under control. Not to say cars left the factory bad but needed some degree of repair.
     
  17. vandacca

    vandacca Active Member

    Joined:
    Oct 13, 2014
    Messages:
    1,955
    Location:
    Hamilton
    They're building cars at 3am??? Did I miss the memo and does Tesla's line now run 24 hours a day?
     
  18. Desmo999

    Desmo999 Member

    Joined:
    Apr 19, 2013
    Messages:
    27
    Location:
    Redwood City, CA
    Mine appeared "problem free" at delivery last week... There's also the "week later" door challenge going on from other posts online.

    SC advisor did ask if my FWD problem started occurring "on an incline", so there might be a known problem... Given that the SC can't schedule my Model X in until June (they're backed up repairing many other Model X's), I've been instructed not to use the right FWD for the next month.

    Since it's hard to stop friends from trying to open the doors before you can stop them (everyone's excited to see the doors), I had to implement my own fix to prevent more damage while waiting over the next month... :confused:

    IMG_1339.jpg
     
    • Funny x 1
  19. cwerdna

    cwerdna Active Member

    Joined:
    Jul 11, 2012
    Messages:
    1,033
    Location:
    SF Bay Area, CA
    And one wonders about the type of long-term durability and reliability Tesla does.

    It seems likely they didn't do or can't consistently pass what I cited at automotive reliability and durability testing. Yet, that thread is crickets. :confused:
     
    • Like x 1
  20. aesculus

    aesculus Still Trying to Figure this All Out

    Joined:
    May 31, 2015
    Messages:
    1,969
    Location:
    Northern California
    Well at least your fit and finish looks real good. :)
     

Share This Page