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Isn't there a phone number in the About section of Google Maps for mobile?I'm sure they could bring mobile service to me, wish they had a number so I could ask.
There is a message option with the appointment. Ask.My appointment is scheduled for next Tuesday, Tesla is sending mobile service to my house. I put in the comments that I also needed a new 12 volt battery but they said nothing about it. So I'm sure they won't bring me a new battery. And I'll end up having to drive the two hours there and two hours back to get one. There is no phone number anymore to contact my nearest service center and I hate that about Tesla now. Sometimes we need to talk with an actual person and not do everything though the app!
Didn't see an option.There is a message option with the appointment. Ask.
Note that for my cable, the broken wire was part of the bundle covered by the plastic strain relief conduit and not visible unless removed. I’m glad of the recall and resulting new beefier harness.I received a letter awhile ago that said to make an appt. (which I have not yet done since the cable looks fine)
There’s a chat bubble there somewhere in the appointment. At keast always there for me.Didn't see an option.
The letter they initially sent me specially said I didn't have to do anything and that they would contact me, clearly this was not true. Apparently Tesla lies as much as Elon does.I just scheduled my recall with mobile service. I didn't know you have to schedule it. I thought they will notify you when it is available but that's not the case. I don't know how long it has been "available" already.
The letter everyone got said the same thing. Even after scheduling the mobile service, my app's Service menu still say to top "Rear Harness Recall" > You do not need to request an appointment at this time. You will receive a notification in your Tesla App when parts are available for your vehicle.The letter they initially sent me specially said I didn't have to do anything and that they would contact me, clearly this was not true. Apparently Tesla lies as much as Elon does.
I know your plan is about keeping the existing 12V battery going til it dies, and not about saving the labor cost. But for reference, I had my Model 3's 12V replaced via mobile service, and the labor cost was only $25... yeah, it's super easy to DIY, but at $25 every 4+ years, I'll let them do it ;-)Finally was able to connect with Tesla Service and asked if they could also bring me a new 12 volt battery. They agreed to but then I noticed the invoice showed a labor cost, so I told them that I was planning on installing the battery myself and if they could remove that fee. They agreed and stated that in the future they don't deliver parts via mobile appointments. My plan is not to replace my 12 volt battery until the car gives me a notification. On another ICE vehicle the battery lasted for 8 years and only went bad because it would go weeks without driving it, so the battery was in a low state charge often. I will keep this new battery on a battery maintainer until it's time to install it.
It takes less than 5 minutes to replace a battery, even in a Tesla. They wanted $28 for labor, for 5 minutes work, so yeah no way I was going to pay that. Not like it would break my back lifting such a tiny battery.I know your plan is about keeping the existing 12V battery going til it dies, and not about saving the labor cost. But for reference, I had my Model 3's 12V replaced via mobile service, and the labor cost was only $25... yeah, it's super easy to DIY, but at $25 every 4+ years, I'll let them do it ;-)