Rear seat switches no longer work

[Robocheme]

When I picked up my Y on 5/29/20, the switches that lower the rear seats worked fine. I rarely use them, but when I did today, neither worked. I rebooted the car (foot on brake while pressing both steering wheel buttons) and that didn't work.

I suspect something happened when the Tesla service guy came out and replaced my charger port door (misaligned).

Before I call the SC, any suggestions?

Thanks,

Cliff

 

[jeffbco]

When I picked up my Y on 5/29/20, the switches that lower the rear seats worked fine. I rarely use them, but when I did today, neither worked. I rebooted the car (foot on brake while pressing both steering wheel buttons) and that didn't work.

I suspect something happened when the Tesla service guy came out and replaced my charger port door (misaligned).

Before I call the SC, any suggestions?

Thanks,

Cliff

Any mechanical/electrical noises when you activate switches?

 

[Robocheme]

Any mechanical/electrical noises when you activate switches?

nada

 

[N1L CO2]

nada

If you don't hear the motor, my guess is that the service tech forgot to plug the harness for the switches.

 

[Flybuddy]

Sounds like a fuse, however I can't find anything out about fuses on the Model Y. Video below is of the Model X.

 

[rxlawdude]

Sounds like a fuse, however I can't find anything out about fuses on the Model Y. Video below is of the Model X.

There are no fuses in the M3 and MY. Different technology.

 

[CyberShy]

Tesla uses smart FET technology to control power feeds. No fuses.

 

[Robocheme]

So I made an appointment at a SC and they want $45 to fix the switches, which they broke.

 

[alexcue]

I suspect, that if he left them unplugged they will see that and not charge you. But maybe i give them to much credit.

 

[milestogo]

I have the same issue. They worked fine until I had my Y in for taillight fix (they were sticking way out on delivery).
Now neither button works and I don't hear the seat motor noise. Hopefully its just something that came unplugged.

 

[dmk712]

So I made an appointment at a SC and they want $45 to fix the switches, which they broke.

I feel like a switch that doesn’t work is a warranty item

 

[mtndrew1]

You sure the child locks aren’t on?

 

[Wennfred]

So I made an appointment at a SC and they want $45 to fix the switches, which they broke.

They always generate an invoice, that’s covered especially after a ranger service call.

Fred

 

[Odenor]

any one can point where to check the plugs? I guess I have same issue and connector NOT plugged... no sound from switches in trunk but all OK if I push the switch on seat top. Sure they not connected it... Can anyone point what to open to check the connectors??

 

[Oobitsa]

When I picked up my Y on 5/29/20, the switches that lower the rear seats worked fine. I rarely use them, but when I did today, neither worked. I rebooted the car (foot on brake while pressing both steering wheel buttons) and that didn't work.

I suspect something happened when the Tesla service guy came out and replaced my charger port door (misaligned).

Before I call the SC, any suggestions?

Thanks,

Cliff

Yes, that’s exactly it. I had the same problem after having my charger port serviced. Takes the Tesla guy 2 minutes to fix.

 

[Odenor]

Yes, that’s exactly it. I had the same problem after having my charger port serviced. Takes the Tesla guy 2 minutes to fix.

But where to search? Where those connectors can be ? Shall I pull out the switches from place? or need to open some panels? Any advice will appreciate. Hope I can manage without driving to Tesla, book the time etc.

 

[Oobitsa]

But where to search? Where those connectors can be ? Shall I pull out the switches from place? or need to open some panels? Any advice will appreciate. Hope I can manage without driving to Tesla, book the time etc.

Sorry, I’m not at all handy so I requested service. Mobile guy came out and did it. As best I could tell, he pulled out the trim panel around the switches and reconnected them there. When you had the port serviced, they go though that same panel and forgot to reconnect the switches as they were finishing the job. Must be a missing step in their manual.

 

[mnsweeps]

I have the same issue on my 2021 MY. The charging port was replaced by mobile mechanic a few weeks back and now I found the seat switches don't work. I have opened a service ticket.

 

[Gumball]

Disconnected connector on the switches. One minute fix.