Today I had the opportunity to get up close and personal with a refreshed MX and it is such a beautiful vehicle.
However, I couldn't be more frustrated with and disgusted with Tesla. The owner had my exact configuration. But the kicker? He ordered in August and he didn't order that configuration. He said they randomly called him a few days ago and asked if he wanted that one instead, and he accepted.
He had my exact configuration and it sounded like someone passed on the vehicle for whatever reason and they just reached out to him randomly. My SA, while a nice guy, seems very new and uninformed so I called Fremont directly and asked WTH was going on. They confirmed my account is in good standing and everything is set up correctly, but "my" car is still in the build mode. I asked why I couldn't take this car since it was exactly what I ordered and I coudln't get an answer.
I hold no ill will towards the guy who got the car (note: he isn't a member here but I invited him to check it out. Brent, if you do join, thanks again for letting a complete stranger who randomly ran up to you in a parking lot put his grubby paws all over your car.) but I do hold ill will towards Tesla. I get all the "ship cars in bulk to regions" stuff, but this was a perfect fit for me with the identical configuration and same service center and an OD 5 months prior. The only reason I was skipped over was poor customer service.
/rant
On a positive note, the car looked fantastic. No noticeable panel gaps or paint chips or anything.