Region Change ..

[Miguelst]

Hi I am from
Puerto Rico … I bought my model y last year directly through the dealer here ..

Here is my problem… I bought the car and purchased FSD package … but for some weird reason some features are not enabled for PR ..
navigate on AUTOPILOT does not work or visualization either .. meaning .. it does not sees the traffic lights .

Here is the kicker … if you bought your car in Florida and brought it here .. everything works ..

My question is … can you change the region somewhere in the car ? Or account ..??

I have tried changing the address in the account and resetting the car but so far .. no luck …

Thanks for you’re time

 

[EVRider-FL]

Did you contact Tesla? If those features aren’t available in your area, they should have told you when you purchased FSD. Maybe they can remove the feature and give you a refund if there’s no way to make it work.

 

[Miguelst]

I did contact them when I first purchased the car … they offered no solution just wait for the features to be active when they roll them out

 

[Miguelst]

I was looking for a work around ..

 

[KArnold]

I was looking for a work around ..

Are the cars bought/ferried from Florida actually registered in Peurto Rico or perhaps they are registered in FL? My best guess would be that's what it's based on. If so, perhaps you could rent a mailbox in the US for your car's registration - not sure of the legal/tax issues of course. US-based cars with FSD which cross the border into Canada still work prior to the FSD Beta being released there.

I assume it's not cheap to ferry your car back to Florida - I'd be curious if it worked while it was in the USA. I doubt it.

 

[Miguelst]

all the cars are registered in PR … I have an apartment in Miami that I tried making a new account for the Tesla and use that address to try to see if it works … but the only thing different was that now is that I have to pay for the premium connectivity lol .. nothing else

 

[Ed5000]

all the cars are registered in PR … I have an apartment in Miami that I tried making a new account for the Tesla and use that address to try to see if it works … but the only thing different was that now is that I have to pay for the premium connectivity lol .. nothing else

hi @Miguelst so i live in Trinidad and Tobago and i think we have a parallel problem because i would like to change the region of my tesla as well. I believe it has to do with the region of the maps software. my case is different because my model y receives the software updates for europe (car was purchased through the UK and brought to the caribbean, we are an unsupported region) I can see all maps on the car screen but the car but navigation does not work. It will find any location that you search for but wont navigate to it. Auto pilot works but FSD isn't available. Car standard connectivity dosent work i guess because tesla has no agreement with our cellular providers. Premium connectivity features works but only if you connect it to your phones hotspot. wifi

Did tesla Puerto Rico ever resolve the problem for you, because as far as i am aware PR should be a supported region and what does version does your Map software read? and did you get back a credit on the FSD ?

 

[snalg]

all the cars are registered in PR … I have an apartment in Miami that I tried making a new account for the Tesla and use that address to try to see if it works … but the only thing different was that now is that I have to pay for the premium connectivity lol .. nothing else

Did you find a way to activate FSD in PR?

 

[Miguelst]

no …. still looking .. the service center told me last week they are activating visualization by the end of next month

 

[snalg]

no …. still looking .. the service center told me last week they are activating visualization by the end of next month

I’m going through the same thing, very disappointing that they don’t give us the same features as a car bought in Florida and brought to the island.

 

[Miguelst]

yep .. they say is government related .. that’s why the can’t even charge for premium connectivity as of yet …

 

[snalg]

It’s definitely lack of interest from their part, why wouldn’t they have at least FSD visualization activated?, it’s dumb since I know of a lot of people that brought them from the states and it works flawlessly.

 

[Miguelst]

yep … 100% agree .. i was one of the first ones that bought it from the dealer on the island and was totally furious that i spent 10k on software that didn’t even shows the traffic lights …

 

[snalg]

I just ordered online without talking with the dealer in PR. I though it was going to work since the other cars i’ve used here had it enabled.

 

[Miguelst]

yep. that’s what happened to me also … but all the cars that where here at that point where bough in the us and shipped … not bought here

 

[dosx]

Another Bori-Tesla here. The Service Center was wrong when they said visualizations would be enabled in 2023, as I didn't see any difference. I would really like to purchase upgrades like enhanced auto-pilot, FSD, or acceleration boost.

People don't usually mention it, but to be fair, we do get the premium connectivity for free here... Is thatTesla's way of compensating? To bad they don't really provide any details...