I doubt a UK Judge will share Tesla’s viewpoint. I would not expect trading standards to either.I think its best left to a judge to decide.
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I doubt a UK Judge will share Tesla’s viewpoint. I would not expect trading standards to either.I think its best left to a judge to decide.
Problem is it’s probably much cheaper to sell it and use the favourable depreciation in your favour than test that theory.I doubt a UK Judge will share Tesla’s viewpoint. I would not expect trading standards to either.
Good point. I'm thinking of potentially requesting a brand new replacement instead which will be a MIC modelProblem is it’s probably much cheaper to sell it and use the favourable depreciation in your favour than test that theory.
Tesla PCP financeDid you mention how you pay/paid for the car? Finance/Cash/Tesla loan. Might make a difference in views on approach.
Can see what thats going to look like!I think its best left to a judge to decide.
Your are certainly right. Tesla are digging their heels in. From their point of view the car is of satisfactory quality and the issues i'm having are either not covered by warranty or allegedly not present at the point of delivery or not part of the key functioning of the car which their justification for not accepting rejection ha!. It has been officially 1 month since my letter of rejection to Tesla and i have made zero progress on this. Next stop financial ombudsman.I imagine this process is not going to be quick, but i'd like to keep up to date as I think this will help a lot of owners that find themselves in similar situations and hopefully when(if) you win this, it will be a boon for the rest of them.
Thanks for that. I referred the case to the ombudsman and that prompted some big wigs in the Tesla financial Services department who are based in Germany to find a solution before the ombudsman got involved. I got absolutely nowhere with Tesla Customer services UK who were diabolical and in the end started claiming that some of the manufacturing problems were not present on delivery and just advised me to go back to the service centre for the 8th timeThanks for your persistence. It is owners like you who are hopefully paving the way to some sensible resolutions from them for all of us. I wonder what flipped their switch. Did you threaten Court proceedings to anyone?
Well done for persevering with this, and great result!Latest update: Tesla have informed me that they will be replacing my M3P with a brand new M3P at no extra cost to me. After 5 months of battling and stress i have finally arrived at the outcome i wanted in the first place. The moral of this story is know your rights and don't be afraid to exercise them. I did not have to commence court proceedings or need assistance from the financial ombudsman.
The section 75 limit is £30k.This is the exact reason that everyone should ALWAYS put a minimum of £100 of any purchase on a credit card , or get finance, then they fight your corner