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Service??
- Thread starter WhitneyAA
- Start date
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- Driving Dynamics Model X
Service is performed by Tesla at their service centers, by scheduled appointment. Tesla would prefer to see all the cars once a year, but isn't tying the warranty to that happening, and does charge a fair amount for the annual service.
Service plans
I have no experience, but from the forum descriptions it seems like the process is pretty painless - one you get an appointment. Tesla's Service Centers seem to be somewhat overwhelmed/backlogged recently...
Service plans
I have no experience, but from the forum descriptions it seems like the process is pretty painless - one you get an appointment. Tesla's Service Centers seem to be somewhat overwhelmed/backlogged recently...
X Fan
Active Member
Isn't that the S plan? I haven't seen one for the X nor did Dania Beach have info to provide to me last week.
I was under the impression it would apply to both, but I certainly could be mistaken.
CmdrThor
Active Member
Some people have been able to purchase a plan for Model X based on Model S prices. But it is not available in anyone's My Tesla page and my service center still says no information available.
It isn't difficult to get a Tesla serviced, but the wait time to get an appointment can be 3+ weeks. I'm planning on taking mine in every 25,000 miles and skipping the 12,500 mile services and replacing things like the cabin air filter and wiper blades myself.
It isn't difficult to get a Tesla serviced, but the wait time to get an appointment can be 3+ weeks. I'm planning on taking mine in every 25,000 miles and skipping the 12,500 mile services and replacing things like the cabin air filter and wiper blades myself.
Chopr147
Active Member
In My Tesla page:
PRE-PAID SERVICE PLANS
Tesla Service includes everything needed to keep your Model S in great condition. System monitoring is always on alert and software updates keep your car up-to-date with new features even after you've taken delivery. All plans include annual inspection, or inspection every 12,500 miles.
Learn more about Tesla Service >
3-YEAR PLAN
Tesla Service for three years
Up to 37,500 miles
$1,325
Prepaid
Read Agreement
4-YEAR PLAN
Tesla Service for four years
Up to 50,000 miles
$2,100
Prepaid
Read Agreement
8-YEAR PLAN
Tesla Service for eight years
Up to 100,000 miles
$4,000
Prepaid
Read Agreement
Four year extension plans are only available in combination with an initial four year service plan at this time. Extension plans may be available for individual purchase in the future. Availability, duration, and pricing subject to change.
PRE-PAID SERVICE PLANS
Tesla Service includes everything needed to keep your Model S in great condition. System monitoring is always on alert and software updates keep your car up-to-date with new features even after you've taken delivery. All plans include annual inspection, or inspection every 12,500 miles.
Learn more about Tesla Service >
3-YEAR PLAN
Tesla Service for three years
Up to 37,500 miles
$1,325
Prepaid
Read Agreement
4-YEAR PLAN
Tesla Service for four years
Up to 50,000 miles
$2,100
Prepaid
Read Agreement
8-YEAR PLAN
Tesla Service for eight years
Up to 100,000 miles
$4,000
Prepaid
Read Agreement
Four year extension plans are only available in combination with an initial four year service plan at this time. Extension plans may be available for individual purchase in the future. Availability, duration, and pricing subject to change.
Chopr147
Active Member
What is the charge for regular service maintainance. Is it $600 each year or visit? If that's the case then it may pay to get the 3 year plan. Savings: $475
FlatSix911
Porsche 918 Hybrid
Chopr147
Active Member
I hope they really inspect everything. We all know the oil change places that have a list of like 30 things they will check for $19.95! Is checking looking at it and saying"looks good" for $400? I can do my own wipers 
Cabin filter and key fob battery. But having said that it's a new car and I will do the first 2 years of service, then maybe re-assess whether I need any more. Of course if all I ever need is annual service I will be a very happy S driver !
Cabin filter and key fob battery. But having said that it's a new car and I will do the first 2 years of service, then maybe re-assess whether I need any more. Of course if all I ever need is annual service I will be a very happy S driver ! Would you rather have a problem on your trip, even if it's covered by warranty, or would you rather have the car taken care of proactively? I've had parts replaced and service bulletin issues addressed when I didn't know there was anything wrong.
Do you own a Tesla? I don't see one in your signature. The logs go well beyond the scope of visual inspection. A Tesla is not like "all cars", nor are Tesla service centers like dealerships.
@TexasEV +1
@ Outie My experience with Tesla service has been that they are definitely proactive fixing many things that I did not ask them to do. TexasEV is correct - one of the reasons to buy a Tesla is that their service people are totally different than the rip-off artist ICE shops. Tesla does not make its money on service like the ICE shops, so has no incentive to do all the unnecessary and overpriced work that the ICE shops do.
Tesla charges $400 for a Tire rotation, filters, wiper blades. 4x cost because a Tesla is special? Doesn't seem like the ICE shops are the rip-off here.
Tesla also does everything in the power to maintain a monopoly on service by not releasing service manuals, or tools (like every other ICE manufacturer does) and by restricting a large number of parts that will not be sold even to owners.
JSkrehot
Member
$400 seems very excessive for the 3 things when above if not also doing the 12,500 mile inspection and any needed replacements. You can and I will, on the Model 3, rotate my own tires, in my garage, as I do already with my Chevy Duramax, Mitsubishi Galant, and my wife's GMC Acadia. When the needed time coincides with service, cool, when it does not it can be done in a very little amount of time.
Petra
Member
Indeed. I was pressing my delivery specialist on the service costs and he brought up the "well, we replace parts with revised ones" argument, which I countered with "Okay, that still sounds like warranty work... preventative warranty work, but warranty work nonetheless, that you're having me pay you to do." This line of reasoning seemed to make him uncomfortable, so he changed the topic.
The change in service pricing makes me think that I'm not alone in this, given that each service used to cost the same amount and then was changed to where the do-nothing services were dropped to $400 and the price for services where some actual work is done was increased. The part that I find a little concerning is while Tesla states that the warranty isn't tied to adhering to the service schedule, there is language regarding proof of completion of recommended service being required for the extended warranty to be valid.
I will be taking delivery of my X in mid-Oct, so I have been actively following this thread.
I don't think $400 for tire rotation, alignment, cabin filter and wiper blades is unreasonable, based on what I have paid for these same services for my Mercedes R350. The Mercedes stealership charges more than $600 for these services. My local independent shop charges $150 for alignment and tire rotation, $80 for the cabin filter, and I change wipers myself ($25 ea.). This comes to $280, or $120 less than Tesla's charges. Not a ton of money, and as others have stated, Tesla service centers have a completely different incentive than all other automotive shops and have a vested interest in keeping your car in perfect running condition.
That being said, an annual cabin filter is unnecessary for the majority of drivers. Tesla really should make these a la carte options.
I don't think $400 for tire rotation, alignment, cabin filter and wiper blades is unreasonable, based on what I have paid for these same services for my Mercedes R350. The Mercedes stealership charges more than $600 for these services. My local independent shop charges $150 for alignment and tire rotation, $80 for the cabin filter, and I change wipers myself ($25 ea.). This comes to $280, or $120 less than Tesla's charges. Not a ton of money, and as others have stated, Tesla service centers have a completely different incentive than all other automotive shops and have a vested interest in keeping your car in perfect running condition.
That being said, an annual cabin filter is unnecessary for the majority of drivers. Tesla really should make these a la carte options.
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