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Should I let Tesla fix my paint overspray?

hocr

Member
Aug 12, 2019
282
109
California
Was delivered like this and is on the due bill. Have a service appointment tomorrow. Looks like a little sanding and buffing should be sufficient for the overspray before I take it in for ceramic. I’m going to ask them to only address if it will not require painting. Should I trust Tesla Service to handle it?

The other issues may need a touch up. Anyone request / receive touch up paint for similar blemishes?
 

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Ludalicious

Active Member
Feb 22, 2018
1,105
1,196
Vancouver
They might be able to wet sand some of it. But the door area will probably need to be repainted. The sooner it gets addressed the better the paint will match. You Shouldn't have any concerns letting Tesla fix it.
 
  • Disagree
Reactions: GreenT

super20g

Member
Jun 28, 2018
911
601
United States
They do body work in the fremont service center? if not, it will go to 3rd party body shop. Good luck getting the result you desire. post results when you get it back.
 
Last edited:

dchobo

Member
Sep 18, 2019
77
18
Tesla Fremont Factory
I was at Fremont SC yesterday too for a bunch of fit and finish issues, including 2 paint issues (but more minor than yours). The service advisor said they will try to fix it in the SC itself but if it's too complicated, they will send it to a body shop, which may take a couple more days. It's day #2 now, and I haven't heard back yet, so I'll check in later with them.
 

hocr

Member
Aug 12, 2019
282
109
California
I was at Fremont SC yesterday too for a bunch of fit and finish issues, including 2 paint issues (but more minor than yours). The service advisor said they will try to fix it in the SC itself but if it's too complicated, they will send it to a body shop, which may take a couple more days. It's day #2 now, and I haven't heard back yet, so I'll check in later with them.

Did you need to have your doors adjusted as well? I guess I shouldn’t expect it back tomorrow then. Let me know what they tell you.
At least they gave me some Uber credits.
 

super20g

Member
Jun 28, 2018
911
601
United States
Did you need to have your doors adjusted as well? I guess I shouldn’t expect it back tomorrow then. Let me know what they tell you.
At least they gave me some Uber credits.
Doors should take minutes to adjust if it is just sagging or sticking out/in compared to another panel. They adjusted several of mine in front of me when it came back from the body shop like the body guy was drunk or something.
 

hocr

Member
Aug 12, 2019
282
109
California
Doors should take minutes to adjust if it is just sagging or sticking out/in compared to another panel. They adjusted several of mine in front of me when it came back from the body shop like the body guy was drunk or something.

lol. My guy may have been drunk or car could have been built on a Monday morning. Maybe both.
 

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hocr

Member
Aug 12, 2019
282
109
California
Doors should take minutes to adjust if it is just sagging or sticking out/in compared to another panel. They adjusted several of mine in front of me when it came back from the body shop like the body guy was drunk or something.
So you got the car back today? Everything good?
 

super20g

Member
Jun 28, 2018
911
601
United States
So you got the car back today? Everything good?

Mine was at service for 7 weeks this past visit. They gave it back to me dirty inside and out, damaged, and with a bogus repair order. Told me if I didn't like it to file an arbitration case... Challenge met. Don't get me started. I am sure yours will go much better.
 

hocr

Member
Aug 12, 2019
282
109
California
Mine was at service for 7 weeks this past visit. They gave it back to me dirty inside and out, damaged, and with a bogus repair order. Told me if I didn't like it to file an arbitration case... Challenge met. Don't get me started. I am sure yours will go much better.

omg. I’m sorry to hear that
 

hocr

Member
Aug 12, 2019
282
109
California
Well .. at least I got my car back in two days. They sanded off a little more than expected. I think I prefer the little dimples over this but I'll just have to live with it. Lol. The door alignment is a hardly any better but at least i don't have to look at it while enjoying the ride.
 

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dchobo

Member
Sep 18, 2019
77
18
Tesla Fremont Factory
Well .. at least I got my car back in two days. They sanded off a little more than expected. I think I prefer the little dimples over this but I'll just have to live with it. Lol. The door alignment is a hardly any better but at least i don't have to look at it while enjoying the ride.

OMG.... My car is still at Fremont Service Center... day #3. Estimate is car back on day #5. They said they sent it to a body shop. Did yours go to a body shop?

How about other paint issues in your OP?

Yes I have door trim alignment issue just like yours... (along with a host of other issues: 11 issues on new car - Tesla SC quotes almost $700 to fix 7 of them?) It must have been the same drunk guy on that fateful Monday morning on the assembly line. Let's see if what it looks like when it comes back. I need all the karma credits I can get...
 

super20g

Member
Jun 28, 2018
911
601
United States
I think most peoples trim is misaligned like that, I wouldn't worry about that. The paint I would be a little iffy about... If all they did was sand it down, that probably didn't do much more than make it worse, heh. I'd either have them fix it right at a body shop (i would look into the body shop and make sure they have a good reputation) or work out some goodwill to keep it how it is. Or stay away and enjoy what you have. :) Best luck any which way. At least you have it back now.
 

hocr

Member
Aug 12, 2019
282
109
California
OMG.... My car is still at Fremont Service Center... day #3. Estimate is car back on day #5. They said they sent it to a body shop. Did yours go to a body shop?

How about other paint issues in your OP?

Yes I have door trim alignment issue just like yours... (along with a host of other issues: 11 issues on new car - Tesla SC quotes almost $700 to fix 7 of them?) It must have been the same drunk guy on that fateful Monday morning on the assembly line. Let's see if what it looks like when it comes back. I need all the karma credits I can get...
No mention of body shop. Notes just state sanding and polishing. The rest of the paint issues they just touched up with paint. I'm not too picky about things in the door jambs. Make sure you call them and leave a message on the estimated completion date. Nobody contacted me on or picked up the phone until I left a message asking wtf at 5pm. Then I got a notification in my app saying the car was ready. The rep texted me and apologized that she wasn't in at the service center that day so she couldn't process the car. Nice people working there but they definitely need to work on their processes.
 
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hocr

Member
Aug 12, 2019
282
109
California
I think most peoples trim is misaligned like that, I wouldn't worry about that. The paint I would be a little iffy about... If all they did was sand it down, that probably didn't do much more than make it worse, heh. I'd either have them fix it right at a body shop (i would look into the body shop and make sure they have a good reputation) or work out some goodwill to keep it how it is. Or stay away and enjoy what you have. :) Best luck any which way. At least you have it back now.
I think most peoples trim is misaligned like that, I wouldn't worry about that. The paint I would be a little iffy about... If all they did was sand it down, that probably didn't do much more than make it worse, heh. I'd either have them fix it right at a body shop (i would look into the body shop and make sure they have a good reputation) or work out some goodwill to keep it how it is. Or stay away and enjoy what you have. :) Best luck any which way. At least you have it back now.

Thanks. I think I'd rather not give them another shot at it. I'm just glad they didn't wash the car too.
 
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