We have been lucky enough to be with TSLA since purchasing 2 MS in 2013. We have seen the service and delivery experience grow from start up to mass market. As awesome as it is to see mass adoption, I and many others (whom I’ve helped convince to convert) would be happy to pay a premium to just be able to pick up a phone and talk to someone in service. I can’t help but think this would be profitable to the company. From my experience, it would increase demand and satisfaction among those that would see value in this service.
I‘d love to hear the positive or negative comments about if Tesla were to offer an “Elite” customer service experience.
I‘d love to hear the positive or negative comments about if Tesla were to offer an “Elite” customer service experience.