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Today my problem was addressed, it takes about 30 minutes for the tech to do a reset. I think the problem did comes from the Xmas easter egg. I ran it 3 times, my kids love the performance . And seems the reset will not affect any personal setting, I worried that I had to set the homelink or seat positon again, I thought it might be like a factory reset, but everything you presetted are remained perfectly.spoke with the service center again today, good news they can get me in this Thursday to check it out. The rep on the phone mentioned if I did the xmas easter egg. Coincidentally, the problems happen a little bit after I ran it twice. Not sure if this caused the problem.
I'm curious. What was the reset performed by the tech? Did they disconnect the 12 V battery?Today my problem was addressed, it takes about 30 minutes for the tech to do a reset. I think the problem did comes from the Xmas easter egg. I ran it 3 times, my kids love the performance
First of all, thank you to all who have contributed to this thread. I lost all sound tonight in my Model X 75. I tried multiple attempts of
1. scroll wheel reset
2. dash screen reset
3. power off to car
4. near simultaneous scroll wheel then dash (instrument cluster) reset
5. near simultaneous dash then scroll wheel reset
6. equalizer trick described by @NuG in post #22
Finally, after the second attempt at #6, the sound came back.
But then, and this may be shear coincidence, I plugged in the car to charge from my HPWC and got an immediate red light at the charge port. I tried multiple times before realizing I also had a red error light on the HPWC. A circuit breaker reset cleared the fault and the car started charging. Like I said, this may be just coincidence that it happened immediately after the loss of sound and many resets, but it's the first time I've had a charging error on the car or on the HPWC.
So @NuG, I have no idea how the audio equalizer could have anything to do with total sound in the car, including turn signals, but thank you for posting your solution. I leave for a trip on Saturday and was having visions of listening to music from the tiny speaker on my phone.
Yes, the reset was performed by the tech, they didn't explain much to me, just said it's complicated reset, they had to hook up a computer to do so. I had my phone charger installed at the same time.I'm curious. What was the reset performed by the tech? Did they disconnect the 12 V battery?
Thank you for the update. I'll be reluctant in the future to crack open any more Easter eggs...
Thx again. Just curious, what gave you the idea to try this ?Glad I could help guys. It saved us all a trip to the service center and some angry passengers.
I'm just happy it was a Tesla issue and not my aftermarket subwoofer
After 3 days of no sound, I was able to get my sound to come back by doing the following:
1. From the Music menu, go to your equalizer. Move each of the 5 settings from its current position to a different position, doesnt matter up or down. Stay on the EQ settings
2. Then perform a scroll reset on the steering wheel
The sound came back by doing the above. Before this, I tried powering down, scroll reset, dashboard reset and none of these work until I did the above told to me by my service center. Hope it works for others, please report back if it does.