It's interesting that your quotes ARE NOT FROM TESLA BUT FROM AN OUTSIDE SOURCE. Unfortunate that Tesla didn't put the info clearly on their website and their sales people had no idea! (I was told by one I couldn't buy SR unelss I had put down an deposit years ago, another said it had cloth seats, etc.)
Well Tesla did have the info on the SR up for a while on their site before they announced that version would only be available to order offline. I saw it on their site and others here did too.
Here's an article from
Electrek on 2/28, same date as the
GreenCarReports article you wanted to slam for not being from Tesla...and I can probably find more articles from other publications (not worth my time) reporting the same exact thing on the versions (reporters didn't just make this up, it came from Tesla). It's clear from both articles that Tesla made a public announcement about the SR and SR+ indicating things like the lower accelertion on the SR version. This article says an email was first sent to the stores so depending on when you said you asked at your store they might not have received it yet and deciminated among staff. But it most certainly was a "known" thing and out there.
Tesla finally launches standard Model 3 for $35,000 - Electrek
As for being told about SR having cloth seats, that was true. The SR was always intended to have cloth, manual positioning seats. And just like for all the other models, production and delivery of the SR version was to go to early reservation holders first and they probably couldn't say when non-reservation, late comers to ordering would get one.
As Tesla got closer to delivery availabilty, they came out and said from a production/cost standpoint at that point in time it didn't make sense to fabricate those seats for the fewer orders they were getting for the SR version, so that model would be getting some of the SR+ interior equipment instead (this included 12-way power positionable premium seats, center console with docking for 2 phones for example). SR was never intended to have heated front seats you know and I wonder if the heating will be deactivated.
The fact that some people who ordered the SR are complaining that Tesla is now in a position to remedy the inequity between SR+ purchasers and SR purchasers to some degree with software that is now ready to enable the reconfiguring (no they are not coming out to remove your seats) and these owners aren't happy about it, just smacks...well not sure of what. There are days I read these threads and wonder if Tesla regrets trying to manufacture the Model 3 and get the price down for people buying at the lower end.
So did you order an SR model and have been enjoying some of the features you didn't pay for for a few months? Do you seriously think you should keep them without paying for them?