As I said earlier, Tesla has constraints they need to work off of and quality ends up getting sacrificed.
Best practice is focus on quality/accuracy and speed comes with time.
Prioritize speed and quality/accuracy diminishes.
Tesla is pressured internally to show a profitable Q3. This means high volume delivery and low capex.
Owners pressure Tesla to deliver their car in 2018 to maximize their tax credits.
These factors together is a recipe for frustration.
The only real hole I see is not having a customer service czar that just keeps fighting to minimize issues and make as many people happy as possible.
Edit: I did a car swap into a Volt just now and I thought something was wrong. Car was lethargic and heavy. I was wondering if the parking brake was on or if the car was out of gear, motor problem etc. No issue - other than it’s not a Model 3.
Best practice is focus on quality/accuracy and speed comes with time.
Prioritize speed and quality/accuracy diminishes.
Tesla is pressured internally to show a profitable Q3. This means high volume delivery and low capex.
Owners pressure Tesla to deliver their car in 2018 to maximize their tax credits.
These factors together is a recipe for frustration.
The only real hole I see is not having a customer service czar that just keeps fighting to minimize issues and make as many people happy as possible.
Edit: I did a car swap into a Volt just now and I thought something was wrong. Car was lethargic and heavy. I was wondering if the parking brake was on or if the car was out of gear, motor problem etc. No issue - other than it’s not a Model 3.
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