XHabjab
TSLA Bull
The Westheimer Rd site is not in a shopping mall and is not multi-level. I think you are describing the Galleria.Westheimer Road in the shopping mall is closed because it was causing power outages in the mall (according to a Tesla employee who happened to be walking around near the level two chargers). Also the entire lower level two parking area that is roped off and you cannot access it.
I just charged at Westheimer Rd yesterday with no problems.