Last week I was in Warwick RI at the new supercharger location at Neon (convenience store similar to Wawa, Sheetz, etc).
Suggestion: Put two charging pedestals on each gas island. This would be great for people pulling trailers. It would also work for when non-Teslas can charge, and their charge port is in the wrong place.
On the way home, I saw a Tesla Energy guy changing the charging cord on a V3 stall in Fairfield CT. He turned off the one stall to work on it.
Suggestion: When Tesla knows a V3 stall is out of order, turn it off remotely so it is no longer lit. That way when we arrive and the nav tells us one stall is not working, we know which one - the one that is dark!
Aside: changing the charging pedestal cord was very easy. He said it is pretty common - a piece of a charge port breaks off in the connector, or a pin bends or breaks. Took 15 minutes for him to see the cable was not working and not easily fixable, turn off the power to the stall, take the cover off, remove the old cable, and put in the new one. The cable connects with a big plug - large blades for the high power, and two nipples for the cooling. Held in with a couple of screws. I asked if it was ok to take a picture, and he politely asked that I not. He covers all of New England, and at the time was driving a 2013 MS. He said he usually has a van - I forgot to ask how he tests the supercharger when he is in his van. With the MS he just plugged it in and saw it was working.
Suggestion: Put two charging pedestals on each gas island. This would be great for people pulling trailers. It would also work for when non-Teslas can charge, and their charge port is in the wrong place.
On the way home, I saw a Tesla Energy guy changing the charging cord on a V3 stall in Fairfield CT. He turned off the one stall to work on it.
Suggestion: When Tesla knows a V3 stall is out of order, turn it off remotely so it is no longer lit. That way when we arrive and the nav tells us one stall is not working, we know which one - the one that is dark!
Aside: changing the charging pedestal cord was very easy. He said it is pretty common - a piece of a charge port breaks off in the connector, or a pin bends or breaks. Took 15 minutes for him to see the cable was not working and not easily fixable, turn off the power to the stall, take the cover off, remove the old cable, and put in the new one. The cable connects with a big plug - large blades for the high power, and two nipples for the cooling. Held in with a couple of screws. I asked if it was ok to take a picture, and he politely asked that I not. He covers all of New England, and at the time was driving a 2013 MS. He said he usually has a van - I forgot to ask how he tests the supercharger when he is in his van. With the MS he just plugged it in and saw it was working.
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