This is my Tesla doesn't care experience ... I reserved my P90D back in Dec, 2015 with almost every options including the $750 "Dark Ashwood Decor" with a guess-timate delivery date of May, 2016. Last week, when the design studio opened, I realized the option no longer costs anything. In fact, I can order the exact same car, with the exact same options and with the same delivery date of May with $750 less! Stupid me, thinking that maybe Tesla just overlooked and will take care of the early customer like me quickly ... I emailed the buildmyx email ... 3 days, no response. I called the 800 number, and the rep there was rude and useless. After asking him if I could get the $750 adjusted to be fair since I have reserved 5 months ago with all my patience, the option no longer cost anything to any new buyer and they haven't even delivered the car yet. He paused for 10 second and said I have signed the agreement when I ordered, and I have to pay that price no matter what happened. In fact, if the price increases, I wouldn't have to pay the higher price neither. Almost sounds like I got a deal! The remaining of the conversation was looping playback of the same statements. I asked if there is any supervisor that I can talk to. No! No supervisor in the office. Asked if I can call back later to speak with the supervisor .. No and he said it doesn't matter who I speak with, the answer is the same. So, I emailed my DS and see if I can get a credit of $750 to buy HPWC. My response? "I am unsure of our options for this currently" is my exact response, however, he said he will ask the sales admin team for further insight since last week. I understand option price does change with time. If I got my car last week, I care less how much it costs now. Especially when it is only $750 of a $140,000 car. I just can't see other dealership like Porsche, Mercedes or BMW will treat their customer the same way. Even if Tesla gives me a $750 'oil change service' coupon which will never be needed in the future makes me feel a little better than "too bad, suck it up" attitude! On a second thought, if I have been ordering from Amazon, Best Buy or even McDonald, I am sure I will have granted the price match in a heartbeat! Great Tesla experience!! Not so proud to be your loyal customer!