Tesla account switched from USA to Australia!!

[bikeandsail]

I am in the USA and today with several signons to my Tesla account it shows as Tesla Australia instead of Tesla USA!!! Anyone else experience this?

Also if I look at configuring cars it shows KM not miles and Australia configurations.

Another bizarre Tesla anomaly

Anyone else having this happen?.

 

[XHabjab]

Yeah it happened to me, coincidentally when I had 14 hours to buy the $2000 FSD option.
I've forgotten all the details but I think it involved logging on a different browser and a different computer. I don't remember where the magic was but it was down that road somewhere.

 

[Shock-On-T]

Welcome!
(And sorry you can longer buy the Model 3)

 

[SSedan]

Using a VPN?

 

[bikeandsail]

I am in the USA and today with several signons to my Tesla account it shows as Tesla Australia instead of Tesla USA!!! Anyone else experience this?

Also if I look at configuring cars it shows KM not miles and Australia configurations.

Another bizarre Tesla anomaly

Anyone else having this happen?.

Not using VPN and using same computer as usual!

 

[Shateam]

Are you able to change regions? I think if you scroll to the bottom of the tesla . com page, you can update your region to U.S.

 

[ewoodrick]

Look at the URL in the address bar. Is /au there? remove it.

 

[bikeandsail]

Are you able to change regions? I think if you scroll to the bottom of the tesla . com page, you can update your region to U.S.

Changing regions worked. Thanks for the help.

 

[XHabjab]

Look at the URL in the address bar. Is /au there? remove it.

For the record: removing the "EN_AU" didn't work for me. Changing that part of the URL to "EN_US" also didn't work. I'm not using a VPN. Explicitly retyping the URL didn't work.

Using a different browser on the same computer fixed it for me(?). I think after that I went back to my original browser (Firefox) and all was well.

It seemed to be a setting on the Tesla end. I don't think it was a cookie problem.