...All batteries degrade...the degradation case has no merit and crossed the line
$13.50 or $1350?My service center told me they will charge me $13.50 exactly if it ever comes back. That's apparently the cost in their system.
EDIT: I think that's quite reasonable. I don't expect the issue will come back. The eMMC issue is another matter entirely.
The Tesla engineer said TeslaFi was partly to blame for energy use and once it was turned off it should help. I have no reason to believe this was not true, and that it did help (minimally) when it turned off. The guy isnt even saying that the battery has degraded 20-30%. He is saying that real world miles is 20-30% less than EPA range. So, real world is obviously less than EPA range, so I see this as a non problem. Now, lets say, battery degradation was really 30%, and I am just reading what he wrote incorrectly. First, his contract has no numerical degradation, so even if his battery is under 50%, it is my understanding of the law that this could be seen as normal degeneration. Which is what the warranty covered/not covered in a time when there were huge questions about battery life at the time he bought the car. As soon as Tesla started putting into teh warranty that it covers 70%, this was a win for consumers to get some level of protection. Even with this protection being back dated to his car (no reason it should be), and even assuming the battery degradation was 30%, then he STILL DOES NOT qualify for a warranty repair. That is a lot of if's to be threatening a lawsuit.
I think we are talking about the same thing: Tesla should not beat around the bush by giving Teslafi as an answer. Instead, it should have shown the readout of the battery status with the voltages of all those cells to prove that there's no cause for degradation concern.
There is NO law that says you can't sell a car after you buy it. You bought it, it is YOURS to do with as you please. However to reregister, and many states will tax you AGAIN on the bluebook value or what you paid, whatever is higher. Just buy a used one from someone like someone else suggested earlier.The exact situation you describe is not legal. It’s fraud.
My two cents is that neither case is a clear warranty case, and he fought overly hard to get Tesla to bend to his will, and sought to damage the company via online postings.. not just let customers be aware of the process as he initially posted. The yellow screen problem is cosmetic at best... not sure if that should be covered under warranty or not, but it is at least borderline. After getting that fixed, he went on to start a campaign to complain about a non existent battery degradation problem. All batteries degrade. All cars lose efficiency. EPA range is different than real world range. Nothing that he posted makes me think there was a real problem here. If I were Tesla and this guy started complaining and campaigning over a non issue, I would have done a buy back and ban as well. I'm ok with the him complaining about the yellow screen (even though I would have handled it differently, he must have more time than I), but the degradation case has no merit and crossed the line.
How is the yellow screen not warranty? It is a screen. Its function is to accurately display things. Would you be cool with a yellow windshield? How about leather that makes you sick from fumes?
The guarantee is a good thing, but there is a problem in that 2020 update to the warranty that says Tesla can reduce 30% with a software update at any time. They are claiming they can downgrade the range of a new Long Range car to 261 miles any time they feel like it.That is not what the Tesla engineer explained in this thread: It was explained that TeslaFi is the cause. If you change TeslaFi's password so it can no long access the car log anymore, the problem is fixed!
Degradation is a very popular concern.
It is a concern that even NHTSA gets involved and investigating the software update that results in a drop off in range.
It is also a concern from Tesla that as of 1/29/2020, Tesla has revised its Model S and Model X from no numerical degradation warranty to a specific 70% capacity guarantee.
Why is that a bad thing? You would assume they do it for the health of the battery. And they can also increase it as well. As a buyer of used Teslas, I vote they have as much control as possible, and the consumer has the least To a point anyways.The guarantee is a good thing, but there is a problem in that 2020 update to the warranty that says Tesla can reduce 30% with a software update at any time. They are claiming they can downgrade the range of a new Long Range car to 261 miles any time they feel like it.
Thanks for the catch. New images are on this post
Yep, we ended up opting for a Porsche. Just waiting on it to be built. Its fascinating going from the Tesla to the Porsche. The only thing we are going to miss is Autopilot, but to be honest, most manufacturers have come a LONG way in their self-driving and Porsche Innodrive will handle the majority of highway driving, which is the main areas we use Autopilot.
My service center told me they will charge me $13.50 exactly if it ever comes back. That's apparently the cost in their system.
this sounds like a good issue that Tesla should put under their continuous improvement program to solve and get a real fix......A high ranking service tech also confirmed that the issue has come back to some screens. It has to do with heat and UV on the silicon material that they use between the glass touch screen and the LCD to bond the two together. We do a similar bonding process on our outdoor LCD displays, but it has taken many years of improvements to our formula to avoid any discoloration or degradation. The process that Tesla has used to reduce or eliminate the yellowing was quite novel, but it is only a temporary fix to the underlying cause. If the display is subjected to the same conditions, the yellowing will return.