My bumper is being repaired, and the headlight has one mounting tab that is broken. Tesla Collision is saying they have to fix everything on the car that's damaged. I don't want to pay $1210 for a headlight, especially when this one is actually working and just has minor damage, and I can fix it myself for ~$250 with an ebay headlight. On principle, it's just annoying to pay ~$1300 to replace a part that seems fine and looks fine cosmetically.
Tesla is saying their policy is they must fix everything due to risk of insurance fraud allegations and also safety, but it sounds like they are just grasping for reasons to keep their lives simple and their revenue high. It is ironic, because under warranty, I was begging them to fix things and still had trouble getting them to fix them. It's like if they couldn't easily see the problem, they just ignored many requests, and fixed as little as possible. I don't feel like it should be legal for them to insist on replacing stuff that I don't want replaced, and to have unwritten policies that aren't communicated. It seems like this would be questionably legal.
I'm partially posting just so people could be aware of this, and have something to find if they run into a similar situation. Has anyone else run into this?
Tesla is saying their policy is they must fix everything due to risk of insurance fraud allegations and also safety, but it sounds like they are just grasping for reasons to keep their lives simple and their revenue high. It is ironic, because under warranty, I was begging them to fix things and still had trouble getting them to fix them. It's like if they couldn't easily see the problem, they just ignored many requests, and fixed as little as possible. I don't feel like it should be legal for them to insist on replacing stuff that I don't want replaced, and to have unwritten policies that aren't communicated. It seems like this would be questionably legal.
I'm partially posting just so people could be aware of this, and have something to find if they run into a similar situation. Has anyone else run into this?