Going through the process now and seem to be hitting some roadblocks. Would you be able to assist or answer a few questions?
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Tesla Energy, TRECs, NJ ... need help
- Thread starter smaster553
- Start date
How did you get Tesla to agree to let you retain the TRECs? They keep telling me they wont do it, and its not possible.
My initial contract stated I would retain the rights to the TRECs, resulting in me paying full price instead of the discounted price Tesla offered in exchange for the rights.
When did you sign your contract, last year? I am asking them for the same I don't want the discount but they insist that they don't do that anymore.
I ordered July/August 2020, and install was completed Jan 2021.
I insisted I won't order if I can't keep TRECs.
I had ordered in Oct 2020 and installation completed in March 2021. They did not pressure to sell to them. It was just a Yes No question and I said No, and they updated the agreement and sent for signature. It was a simple process.
Although, I am still stuck on how to complete the process and register for TRECs as I do not get any assistance from the Tesla Customer Support.
@smaster553 - I had PTO in April 2020. I started a application on SRECTRADE.com, now it is in Tesla's court to finish the application. It has been in the same in progress status, it has been 3 months now and still at a stand still. I called Tesla several time and have been getting the run around, we are backed up... Any guidance you can provide appreciated.
Were you able to get you system registered for trecs? I am stuck in the same situation, my phone was in April 2021.
If you have a tesla inverter you are stuck like a lot of us. They are not a revenue grade meter so Tesla has been working on software to integrate one into our systems.
Check out this thread - Tesla Inverter not RGM-capable [RGM = Revenue grade meter]
Check out this thread - Tesla Inverter not RGM-capable [RGM = Revenue grade meter]
I'm stuck in this 'donut hole' as well. My plans were originally (from 2020) to keep the TRECS and they were using the SolarEdge inverter. There were delays bringing the installation into 2021 which they changed to their Tesla inverter. Little did I know this catastrophic problem. I've been told for over 6 months that the firmware upgrade is almost ready. They even sent out some idiot electrician to hook up the Neurio meter which he was clueless about what it was for. He put it on the 2 phases in my main circuit breaker. He assured me that it was done right. Now my solar production is shown as 'House Usage' in the Tesla app which now makes it impossible to see how much I net back to the electric company. Ughhh, I feel your pain. Almost ready to submit a complaint.
Have you made any progress? I been begging to just install the Neurio and they won't.I'm stuck in this 'donut hole' as well. My plans were originally (from 2020) to keep the TRECS and they were using the SolarEdge inverter. There were delays bringing the installation into 2021 which they changed to their Tesla inverter. Little did I know this catastrophic problem. I've been told for over 6 months that the firmware upgrade is almost ready. They even sent out some idiot electrician to hook up the Neurio meter which he was clueless about what it was for. He put it on the 2 phases in my main circuit breaker. He assured me that it was done right. Now my solar production is shown as 'House Usage' in the Tesla app which now makes it impossible to see how much I net back to the electric company. Ughhh, I feel your pain. Almost ready to submit a complaint.
After complaining about change in production and usage in the app they sent a technician out today. He fixed the issue and now production and usage it correct. He couldn't tell me anything about the firmware update. Still waiting for a response from my project manager. Requests for an update have been silent.
From January 13th
"I reached out to our Technical Support team to confirm the firmware was pushed out to the Tesla inverters. This is the piece that I have not been able to confirm.
The Nuerio meter should work once the firmware has been uploaded. I am awaiting their response. I know this is frustrating and I sincerely apologize for the inconvenience. Your project is a priority for me. I will provide you with an update once the Technical Team responds back to me."
From January 13th
"I reached out to our Technical Support team to confirm the firmware was pushed out to the Tesla inverters. This is the piece that I have not been able to confirm.
The Nuerio meter should work once the firmware has been uploaded. I am awaiting their response. I know this is frustrating and I sincerely apologize for the inconvenience. Your project is a priority for me. I will provide you with an update once the Technical Team responds back to me."
Here's the latest from my Tesla rep
'The firmware has been completed, however, there is an additional step I was not advised of until this week. Tesla has to create a database for the inverter reporting. Our Software team is diligently working on this now. I do not have an ETA as to when this will be completed.'
Getting closer. Once the meter reporting is functional I assume they have to send in the 'As Completed' application and get it approved.
'The firmware has been completed, however, there is an additional step I was not advised of until this week. Tesla has to create a database for the inverter reporting. Our Software team is diligently working on this now. I do not have an ETA as to when this will be completed.'
Getting closer. Once the meter reporting is functional I assume they have to send in the 'As Completed' application and get it approved.
I called Tesla customer service and a helpful rep gave me his email for follow up. After things weren't progressing I asked to speak to someone about selling my TRECS. He put me in touch with one of their 'incentives' reps. Basically the same as when you threaten to cancel cable and they pass you to their 'retention' dept. This rep then took control of project as best she could. I email her regularly on status.
scubastevo80
Member
To keep this alive, I just received my State Certification number this morning. My project was installed in mid-March 2021, inspection approval 5/9/22, received PTO 7/9/22 from JCP&L. Effectively, it's taken 1 year of frustration to get my TREC certificate because of incorrect paperwork being submitted multiple times, claims of the NJ solar team being understaffed, and being selected for a NJ Clean Energy inspection. I've registered at GATS and am waiting for asset approval. If anyone needs a contact at Tesla's local NJ team, please PM me - it took 6 months to find someone who would give up a state focused employee's email address so I could push this along.
Also, for those that are approved and getting checks - what do you use to submit your generation info? Numbers from the Tesla app? Something from a utility bill or meter? It would be helpful to prepare in advance of submitting a year's worth of data...
Also, for those that are approved and getting checks - what do you use to submit your generation info? Numbers from the Tesla app? Something from a utility bill or meter? It would be helpful to prepare in advance of submitting a year's worth of data...
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