You have a Tesla inverter? I was told they are still waiting for software to integrate the Neruo meter
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Tesla Energy, TRECs, NJ ... need help
- Thread starter smaster553
- Start date
scubastevo80
Member
scubastevo80
Member
If you want, you can also message me. I setup mine in March and got my first payment this month (for about 7 months of generation).
My contact went dark after she told me they are submitting the revised 'Final As Built' corrections. For three months she didn't respond nor could I get anyone to tell me what was going on. Called Tesla and the rep told me they are submitting. Complete BS, today I received the bad news that my application has now expired and I am no longer eligible for the TREC program. I called Tesla again and am running this debacle up the flagpole as far as I can. I also called NJ Clean Energy (administers the TREC program) and they confirmed this but told me I can apply for the new program ADI (Administratively Determined Incentive). The idea is the same but the payout is only $90/MW vs $91.20 for TREC. At least there is hope to get my money eventually. Very frustrating.
ugh.. that stinks. This process has been the worst. A rep told me they submitted mine a few days before it expired. I have zero confirmation they did, I guess I should call NJ and ask what the status is.
How did you find out your application expired? Did you get an email or a letter?
scubastevo80
Member
If you go the direct line approach - you'll get 1 in 5 people who can give you a proper update on your status. If you contact NJ Clean Energy, they'll only tell you what your project status is and direct you back to your installer (Tesla). I suggest you email the NJ incentives team if you can obtain their email address so they can tell you exactly what they're doing (submitting final-as built, making corrects, etc). My process took way more than 6 months to get sorted.
Do you have a TI application number and conditional acceptance at this point? One you have that, they only require (to my knowledge) that you project is installed and commencing operation before the expiration date - mine was 1yr from the conditional acceptance issuance.
Do you have a TI application number and conditional acceptance at this point? One you have that, they only require (to my knowledge) that you project is installed and commencing operation before the expiration date - mine was 1yr from the conditional acceptance issuance.
I received an email on the day it expired 6/15/22. I called again yesterday and after 2 hours on the phone with the customer service rep I learned they need to come out to 'do something with the meter'. The customer service reps know nothing about the technology and are just the customer facing portion of the business. They have to go get info then translate it back to you. After getting the appointment for July 5th, my app says 'Firmware update'. I suspect they can't do a firmware update remotely to the Neurio meter and it is required for it to work with their 'new code'. We'll see who they send and if they have a clue of what to do.
I would call either Tesla and have them give you the issued application number or call NJ Clean Energy to see if they see it on their end.
Hi! Would you please DM me the contacts? I have placed my order with Tesla in November 2021, the permits were done in January 2022 and I have not heard from them until now, July 2022. Wondering whether they are having supply chain issues.
I am just about to start this exact process. I'm still new new on this board but I'd love to get you the contact info for the NJ local team please. Any help would be greatly appreciated.
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